Shivani Kashala

• Developed custom Salesforce applications to streamline business processes and enhance user experience.
• Collaborated with cross-functional teams to gather requirements for Salesforce solutions.
• Automated data entry processes using Salesforce tools, improving accuracy and minimizing manual efforts.
• Conducted system testing and troubleshooting to ensure optimal performance of Salesforce applications.
• Developed and customized Salesforce applications to enhance user experience and streamline processes.
• Led integration of third-party applications with Salesforce to improve data flow and system efficiency.
• Implemented automated workflows within Salesforce, reducing manual tasks and increasing productivity across teams.
• Collaborated with cross-functional teams to gather requirements and deliver tailored Salesforce solutions that meet business needs.
• Mentored junior developers in Salesforce best practices and coding standards, fostering skill development within the team.
• Analyzed system performance metrics to identify areas for improvement, driving enhancements in application functionality.
• Conducted regular code reviews to ensure quality control and adherence to established development protocols.
• Spearheaded initiatives for continuous improvement of Salesforce platform usage, optimizing user adoption and engagement strategies.
• Enhanced user experience by designing and implementing custom Salesforce solutions.
• Configured security settings and access controls within Salesforce orgs, safeguarding sensitive data from unauthorized access.
• Contributed to increased sales team efficiency with streamlined lead assignment rules within Salesforce CRM.
• Proved successful working within tight deadlines and a fast-paced environment.
• Rapidly prototyped new data processing capabilities to confirm integration feasibility into existing systems.
• Developed next generation integration platform for internal applications.

Analyzed Salesforce data to identify trends and optimize user engagement strategies.

• Developed custom reports to enhance decision-making processes for stakeholders.
• Collaborated with cross-functional teams to streamline Salesforce workflows and improve efficiency.
• Led initiatives to automate processes within Salesforce, reducing manual workload on team members.
• Mapped business requirements to Salesforce features, ensuring optimal utilization of the platform's capabilities.
• Enhanced data accuracy by implementing validation rules and data cleansing procedures.
• Conducted thorough system audits to identify areas of improvement and optimize overall performance.
• Monitored system performance, identifying issues and implementing solutions proactively.
• Assisted in the integration of third-party applications with Salesforce for enhanced functionality.
• Mapped business requirements to Salesforce features, ensuring optimal utilization of the platform''s capabilities.
• Conducted user training sessions to enhance system adoption and proficiency among staff.
• Increased user adoption through comprehensive training sessions and ongoing support.
• Managed change requests effectively, prioritizing tasks based on business impact and urgency.
• Provided additional insights to enhance project outcomes.