Shivani Chouksey
Hyderabad
Summary
Project Manager with 5+ years of professional experience spanning project management, banking operations, and team leadership. Skilled in Agile methodologies, project planning, and stakeholder coordination across 14 international markets. Successfully managed global content update projects, ensuring compliance, accuracy, and timely execution. Google Project Management Certified, with strong expertise in risk management, process optimization, and cross-functional collaboration. Adept at leading teams, driving operational efficiency, and delivering impactful results in fast-paced, dynamic environments.
Overview
5
5
years of professional experience
Work History
Assistant Project Manager
MANA HC Info Pvt Ltd
Hyderabad
10.2023 - 01.2025
- Managed a global content update project for American Express credit card portals across 14 international markets.
- Coordinated updates on offers, fee structures, and rewards programs, reducing deployment errors by 15% through structured review processes.
- Collaborated with cross-functional teams (design, compliance, development, marketing) to ensure on-time delivery of 100% market updates.
- Translated stakeholder requirements into actionable tasks, tracked progress using Jira and MS Project, and escalated risks proactively.
- Actively participated in Agile ceremonies (sprint planning, backlog grooming, daily scrums), improving team alignment and accelerating release cycles by 10%.
- Ensured compliance with market-specific regulations, maintaining accuracy and transparency in all updates.
Team Lead (Operations & Management)
Axis Bank
Pune
09.2019 - 08.2023
- Managed banking operations and digital transformation projects, enhancing workflow efficiency.
- Optimized loan processing workflows, reducing operational delays by 20% and enabling faster corporate disbursement cycles.
- Oversaw post-disbursement compliance and documentation, ensuring 100% audit accuracy.
- Implemented Agile methodologies, collaborating with developers and analysts for product enhancements.
- Conducted training sessions for team members, improving productivity and process knowledge.
- Utilized CRM and Finacle software for loan and insurance management, ensuring data integrity.
Education
Post- Graduation Diploma (PGDBS) -
Amity Global Business School
Noida (U.P)01-2019
Bachelor of Commerce -
Rani Durgavati Vishwavidyalaya
Jabalpur (M.P)01-2016
Skills
- Project Management: Agile, Scrum, Kanban, Sprint Planning, Risk Management
- Tools: Jira, MS Project, Confluence ,Google Workspace
- Stakeholder Management & Team Collaboration
- Problem-Solving & Process Optimization
- Team Leadership & Training Facilitation
- Technical Exposure: HTML, CSS, JSON, CMS, JavaScript(Basics)
- Cross-functional collaboration
Achievements
- Delivered credit card content updates for 14 markets with zero compliance issues, improving user experience and global consistency.
- Improved loan processing workflows at Axis Bank, reducing operational delays by 20% and ensuring faster corporate disbursement cycles.
- Strengthened team performance by introducing structured project tracking and process training, aligning team efforts with organizational goals.
Certifications Training
- Google Project Management Certification
- Leadership & Management Training – SMU, Singapore
- Personal Branding Certification – Frankfinn Institute
- NISM Certification in Depository & Mutual fund
Timeline
Assistant Project Manager
MANA HC Info Pvt Ltd
10.2023 - 01.2025
Team Lead (Operations & Management)
Axis Bank
09.2019 - 08.2023
Post- Graduation Diploma (PGDBS) -
Amity Global Business School
Bachelor of Commerce -
Rani Durgavati Vishwavidyalaya
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