CRM Tools like Microsoft D365, Leadsquared
Shivam Vohra
Key Account Manager
Hyderabad
Summary
Motivated individual with 9 plus years experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Dedicated team player with sole intention to generate results for the team and the organization.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Key Account Manager
Reliance Jio Infocomm Limited
Hyderabad
12.2022 - Current
- Carried out sales of Wireline, Wireless, IoT and Digital products in the designated accounts.
- Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
- Developed and delivered presentations to key customers to position products and service.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Strengthened client relationships through regular communication and effective problem solving.
- Built and maintained strong client relationships to drive business growth.
Area Sales Manager
Phablecare ( Terrals Technologies Private Limited)
Hyderabad
02.2022 - 11.2022
- Managed a successful sales team of KAMs, consistently achieving and exceeding monthly sales targets in the states of Andhra Pradesh, Telangana and Chattisgarh.
- Establishing strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Developed a new BU to increase revenue opportunities for company.
- Collaborated with key stakeholders and built effective partnerships devoted to capitalization on emerging and sustainable sales opportunities.
- Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
Key Account Manager
Phablecare ( Terrals Technologies Private Limited)
05.2021 - 02.2022
- Conducting physical and digital meetings with Doctors for demonstrating and presenting the features of the platform.
- Onboarding Doctors and creating accounts of onboarded Doctors on the platform in the assigned territory. End-to-end management of the life-cycle of each account relating to doctors.
- Working closely with founders, central growth, business & ops teams to formulate growth strategy and drive new initiatives. Keeping track of daily, weekly and monthly performance and achieving assigned targets.
- Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
Senior Manager- Corporate Relations & B.D
DocOnline Health India Private Limited
Hyderabad
12.2019 - 04.2021
- Driving sales of Tele-Medicine and Health Care Services in B2B domain.
- Prospecting for KDMs in any organization preferably in HR domain like CHRO, Total Rewards Head, C&B Head, Sr HR Manager etc.
- Handling meetings with the C-level suite of prospective organizations.
- Carrying out SaaS Sales with the prominent understanding of Technical as well as Management side of the service.
- Invoicing and Payment Collection.
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
Business Sales Manager
Nexteon I.T Solutions Private Limited
Noida
02.2018 - 12.2019
- Utilizing potential of the existing clients for securing maximal profits.
- Providing consultation to the existing clients and helping them align their IT infrastructure with the industry standards.
- Conceptualizing and implementing sales plans for acquiring business from prospective clients.
- Establishing strategic partnerships with various OEMs such as Oracle and UI-Path and driving business thereto.
- Establishing relationships with various software service providers for exploring business prospective.
- Procuring software tenders published by various departments of State and Central Government and carrying out subsequent formalities for the associated tendering process.
Territory Manager Sales
Business Octane Solutions Private Limited
Gurugram
07.2017 - 02.2018
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Devising sales plans for concept based selling of the product.
- Prospecting in the assigned territory i.e. Gurugram and maintaining a corresponding database for the same.
- Conducting regular one to one meetings with senior officials of the prospective clients.
- Pitching to the prospective clients in the Non Corporate Domain including Government Organizations, PSUs and Educational Institutes through presentations and demonstrations of the product.
Programmer Analyst
Cognizant Technology Solutions
Chennai
08.2013 - 04.2015
- Developed expertise in technical skills such as programming, fixing bugs, testing of online portals of various clients as per industry standards.
- Having a robust understanding of I.T projects and processes.
- Actively involved in creating an online health portal project checking feasibility of the corresponding code by running JUNIT test cases.
Education
MBA - Marketing
Institute of Management, Nirma University
Ahmedabad, India 07.2015 - 05.2017
B.Tech - Computer Science
Vellore Institute of Technology
Vellore 07.2009 - 04.2013
Skills
Account Management
Client Relationship Building
Business Development
Account development
Cross-Functional Collaboration
Account Retention
Revenue Generation
CRM software proficiency
Saas Sales
Consultative Selling
Software
Power BI
MS Office
Googledocs
Timeline
Key Account Manager
Reliance Jio Infocomm Limited
12.2022 - Current
Area Sales Manager
Phablecare ( Terrals Technologies Private Limited)
02.2022 - 11.2022
Key Account Manager
Phablecare ( Terrals Technologies Private Limited)
05.2021 - 02.2022
Senior Manager- Corporate Relations & B.D
DocOnline Health India Private Limited
12.2019 - 04.2021
Business Sales Manager
Nexteon I.T Solutions Private Limited
02.2018 - 12.2019
Territory Manager Sales
Business Octane Solutions Private Limited
07.2017 - 02.2018
MBA - Marketing
Institute of Management, Nirma University
07.2015 - 05.2017
Programmer Analyst
Cognizant Technology Solutions
08.2013 - 04.2015
B.Tech - Computer Science
Vellore Institute of Technology
07.2009 - 04.2013
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