Shifa Tarannum
Hyderabad
Summary
Accomplished Senior AR Analyst with a proven track record at R1 Rcm, enhancing collections performance by developing effective strategies and resolving billing discrepancies. Skilled in accounts receivable management and fostering collaborative environments, I have significantly improved cash flow through meticulous auditing and collection strategies. Recognized for exceptional customer service, I excel in payment reconciliation and team support.
Overview
5
5
years of professional experience
Work History
Senior AR Analyst
R1 Rcm
Hyde
02.2023 - Current
- Processed claim denials and appeals in accordance with established procedures.
- Developed strategies to reduce denials and improve overall collections performance.
- Resolved billing discrepancies through research and analysis.
- Checked postings and documents for correctness, accuracy and proper coding.
- Conducted follow-up on unpaid or partially paid claims.
- Identified coding errors, corrected them, and resubmitted claims to payers as needed.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Recognized by management for providing exceptional customer service.
- Analyzed financial documents such as Explanation of Benefits statements for accuracy.
- Verified patient eligibility for coverage prior to submitting claims for payment.
Senior AR Analyst
GeBBS
Hyde
06.2022 - 02.2023
- Monitored progress against goals set by management for individual performance metrics.
- Escalated difficult cases requiring additional research or negotiation skills to higher level team members.
- Developed strategies for effectively collecting past due balances from customers with multiple accounts in arrears.
- Contacted insurance companies to check status of claim payments.
- Wrote appeal letters to insurance companies for denial of claims.
- Facilitated training sessions for new employees on company policies and procedures.
- Prepared reports summarizing project progress and results for management review.
Senior AR Analyst
Sutherland Healthcare Solutions
Hyde
03.2021 - 06.2022
- Identified coding errors, corrected them, and resubmitted claims to payers as needed.
- Resolved billing discrepancies through research and analysis.
- Developed strategies to reduce denials and improve overall collections performance.
- Processed claim denials and appeals in accordance with established procedures.
- Reconciled payments received from insurance companies with expected amounts due.
- Checked postings and documents for correctness, accuracy and proper coding.
Analyst
Wipro BPO
Hyde
11.2019 - 03.2021
- Handled accounts payable and receivable, including invoicing and payment processing.
- Analyzed financial documents such as Explanation of Benefits statements for accuracy.
- Verified patient eligibility for coverage prior to submitting claims for payment.
- Maintained accurate records of all transactions related to patient accounts including account adjustments, credit balance refunds.
- Contacted insurance providers to check patient coverage.
Education
Bachelor of Science - B.zc
SREE VANI WOMENS DEGREE COLLEG
HYDERABAD04-2018
Skills
- Accounts receivable management
- Cash flow management
- Auditing procedures
- Invoice processing
- Collection strategies
- Payment reconciliation
Accomplishments
- I have been awarded twice as R1 star for my exceptional performance.
- I have been awarded as Shining Star for my tremendous performance.
- I have been awarded as Star performer for consistently meeting expectations.
Languages
English
Full Professional
Hindi
Full Professional
Timeline
Senior AR Analyst
R1 Rcm
02.2023 - Current
Senior AR Analyst
GeBBS
06.2022 - 02.2023
Senior AR Analyst
Sutherland Healthcare Solutions
03.2021 - 06.2022
Analyst
Wipro BPO
11.2019 - 03.2021
Bachelor of Science - B.zc
SREE VANI WOMENS DEGREE COLLEG