Summary
Overview
Work History
Education
Skills
Accomplishments
Extra-Curricular Activities
Certification
Timeline
Generic

Sheril Mariam Joy

Hospital Administrator
Chennai

Summary

To contribute meaningfully to the advancement of healthcare quality and patient safety by leveraging my clinical background, analytical skills, and knowledge of accreditation standards. I aim to work collaboratively with multidisciplinary teams to implement quality improvement initiatives, monitor compliance with regulatory frameworks, and drive data-informed decisions that enhance hospital performance, patient outcomes, and organizational efficiency.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Coordinator, Cardiology

ST. GREGORIOS MEDICAL MISSION HOSPITAL
01.2025 - Current
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Manages cardiology’s social media presence, sharing significant cases.
  • Focuses on marketing and promotional activities for the cardiology department
  • Ensures weekly video uploads and updates on patient success stories.
  • Resolves patient concerns for a supportive environment.
  • Played key role in rebranding efforts, coordinating between design teams and marketing to ensure cohesive and impactful launch.
  • Organizes staff refresher programs with relevant companies.
  • Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
  • Collaborated with IT to develop user-friendly project management tool, streamlining project tracking and reporting.

HR Executive

ST. GREGORIOS MEDICAL MISSION HOSPITAL
05.2024 - 01.2025
  • Oversaw payroll processing, ensuring accurate payments while adhering to strict deadlines for submission.
  • Negotiated favorable contracts with vendors, resulting in cost savings on various HR services and products.
  • Facilitated open communication channels between employees and management to promote a positive workplace culture.
  • Streamlined HR processes by implementing efficient workflows and reducing paperwork.
  • Staff Appraisals: Conducting continuous confidential evaluations through performance appraisal forms, ensuring CEO approval.
  • Incident Reports: Reporting incidents from various departments to the CEO and documenting remedial actions.
  • Complaints Handling: Investigating complaints, issuing warning notices or disciplinary actions, and maintaining records.
  • Disciplinary Committee Meetings: Addressing staff misconduct, including financial misappropriation, asset damage, and defaming of the hospital through social media.
  • Implemented successful training programs in accordance with NABH guidelines, enhancing employee skills and productivity levels across the organization.
  • Collaborated with department heads to develop strategic staffing plans that meet organizational needs both short-term and longterm.
  • NABH Documentations: Update all personal files as per HR Manual approved by NABH assessing authorities.
  • Perform any additional duties assigned by the HOD/CEO as needed.

Intern

Christian Medical College
01.2023 - 03.2023
  • Internship at CMC, Vellore (Depts of Materials, Stores, Finance)
  • Gained valuable experience working within a specific department, applying learned concepts directly into relevant work situations.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Prepared project presentations and reports to assist senior staff.

Education

Masters in Hospital Administration -

Christian Medical College
Vellore, India
04.2001 -

Bachelor of Science - Sports Medicine

Sri Ramachandra University
Chennai, India
04.2001 -

Higher Secondary Education - General Studies

Velammal Matriculation Higher Secondary School
Chennai, India
04.2001 -

Primary And Secondary Education - General Studies

DAV Senior Secondary School
Chennai, India
04.2001 -

Skills

    Teamwork and collaboration

    Fast learner

    Problem-solving

    Adaptability and flexibility

    Interpersonal and social skills

    Creative and resourceful

    Microsoft Office Suite

    English, Tamil, Malayalam and Hindi fluency

    Incident investigation

    Healthcare regulations

    Compliance monitoring

Accomplishments

  • Project Thesis on – “A Study on the knowledge and attitude of Doctors working in CMC, Vellore on Medical Negligence” (May 2023 – Oct 2023)
  • Attended Patient safety conference at CMC, Vellore.
  • Attended basic classes for NABH.

Extra-Curricular Activities

  • Currently the Joint Secretary for Madras Diocese MGOSCSM and OCYM.
  • Conducted a Diocese level conference YODHA for the youth and OCYM.
  • Selected as the class representative for the MHA batch.
  • Volunteer for Bhumi - NGO.
  • Captain for Throw Ball Women's team.
  • Volunteer at MGOCSM Students wing

Certification

CPQIH Certification for Qluality - NABH and CAHO

Timeline

CPQIH Certification for Qluality - NABH and CAHO

03-2025

Coordinator, Cardiology

ST. GREGORIOS MEDICAL MISSION HOSPITAL
01.2025 - Current

HR Executive

ST. GREGORIOS MEDICAL MISSION HOSPITAL
05.2024 - 01.2025

Intern

Christian Medical College
01.2023 - 03.2023

Masters in Hospital Administration -

Christian Medical College
04.2001 -

Bachelor of Science - Sports Medicine

Sri Ramachandra University
04.2001 -

Higher Secondary Education - General Studies

Velammal Matriculation Higher Secondary School
04.2001 -

Primary And Secondary Education - General Studies

DAV Senior Secondary School
04.2001 -

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Sheril Mariam JoyHospital Administrator