Shashi K Singh
Hyderabad
Summary
Certified Scrum Master with experience in managing large enterprise software development projects specializing in leading multi-disciplinary teams. 11+ experience in Retail, Payments and ecommerce domains Sound knowledge of business processes in Payments, eCommerce & Software Development Life Cycle entailing various phases across Requirements Gathering, Planning, Analysis, Design, Development and Testing. Experienced in Agile Delivery, Operations, setting up and managing Global multi-cultural team consisting of multiple Agile teams with revenues of 10+ M USD/CAD Continuously Training, Coaching and Assisting Agile Teams, Product Owners, Scrum Masters, Program and Project Managers to deliver Software Projects by removing impediments, fostering team self-management and reinforcing Agile Project Management Practices Proficient in Scrum Practices like User Story Writing, TDD/BDD, Continuous Integration and Continuous Delivery. Delivered large and complex Global programs in Managed Services and T&M Delivery models involving product development, operations support, etc. Leadership style is to create work environment for the team based on transparency and mutual respect in delivering value to both internal and external stakeholders A quick learner and a determined individual, with experience in managing and delivering projects in diverse cultural environments and different methodologies like Agile and Waterfall Has in-depth knowledge in Payments and Banking.
Experienced Scrum Master with proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Scrum Master
Thoughtfocus Technologies
09.2019 - Current
- Facilitate all Scrum Events including Sprint Planning, Daily Scrum Meeting, Sprint Review, Sprint Retrospectives, Product Backlog Refinement, and Release Planning
- Lead continuous improvement efforts with teams by implementing take-aways from retrospectives to make teams more efficient and improve delivery success
- Co-ordinate with PO for product backlog management and continuous delivery of features
- Facilitate discussion, decision making, and conflict resolution
- Acting as Catalyst to remove impediments in order to develop high performing organization
- Coach the team in Agile best practices, like continuous improvement, collaboration, Story Writing, Story Point Estimation, Pairing, Agile Testing etc
- Shield the team from any outside distractions, impediments, interference or internal conflicts, over commitment, prioritizing defects/bugs with focus on product backlog and project timeline
- Organize and facilitate CAB meetings for all MVP Releases
- Highlight risks or issues on time and re-check impact on scope, timelines, resources or costs and provide appropriate mitigation strategies to Program Management/Steering Committee to bring disclosure and transparency
- Monitor project progress & outstanding issues and ensuring the quality & timeliness of the deliverables; preparing monthly dashboard, project health check metrics and weekly & fortnightly status reports as well as extending post-implementation support to team members in identifying defects, inconsistencies & errors
- Continuously driving the maturity of Definition of Done by reducing the gap between DoD and Deployment to live by working within the Scrum Team and with other disciplines such as Dev-Ops
- Arranging Capacity Planning for Sprint and closely monitoring Sprint execution
- Communicating the Sprint Plan after Sprint Planning meeting to team, cross-teams, and senior stakeholders and executives to have clear view of team's commitment for the current sprint
- Test driven Development (TDD) - Managed short life cycle of code development from ideation to sprints to deployments
- Monitor resource utilization and manage project economics including tracking project budgets, revenue forecasting, assisting in creating and delivering invoices
- Work with programme to ensure change management activities are integrated into the overall project plans and approach
- Preparing various JIRA dashboard for Project tracking, Release level Planning and tracking team's progress, including burndown and velocity
- Assisted in team development while holding teams accountable for commitments and leveraging organizational resources to improve capacity to deliver on time
- Promoted empowerment of team and encouraged a sustainable pace with high levels of quality for the team to deliver project
- Driving the continuous improvement of the development pipeline to remove waste and inefficiency
- Handling internal & external and Client audits and assisting in closing audit findings
Senior Consultant
Primus Global
08.2018 - 07.2019
- Facilitated adoption of agile principles across portfolio & senior management by showcasing benefits of agile principles both in terms of productivity & Value gains
- Streamlined Product Roadmap planning, Project scheduling & Release management
- Working with scrum masters across Portfolio to facilitate planning sessions for potentially shippable products
- Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload
- Facilitated Scrum Events and other meetings - sprint planning, daily scrum, sprint reviews, sprint retrospectives, product backlog refinement and release planning
- Co-ordinate with PO for product backlog management and continuous delivery of features
- Facilitate discussion, decision making, and conflict resolution
- Acting as Catalyst to remove impediments in order to develop high performing organization
- Coach the team in Agile best practices, like continuous improvement, collaboration, Story Writing, Story Point Estimation, Pairing, Agile Testing etc
- Led sprint reviews and planning meetings to promote full team engagement
- Worked closely and listened to team members' feedback to identify issues and resolve conflicts
QA Lead / Scrum Master
Omni Integration
04.2017 - 07.2018
- Facilitating adoption of agile principles across portfolio & senior management by showcasing benefits of agile principles both in terms of productivity & Value gains
- Introduced best agile metrics like commitment reliability, velocity trends, team stability views and cycle time so to establish KRAs for agile teams at organization level
- Introduced best practices in form of 'INVEST' criteria for story grooming, DOR for assessing story readiness for implementation and DOD for bringing in common understanding of done
- Led sprint reviews and planning meetings to promote full team engagement Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload
- Facilitated Scrum framework - sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospective
- Application is used in broad range of retail environments like supermarkets, different types of stores, general dealers, takeaways and restaurants
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction
- Managed and archived quality documentation and participated in internal and external quality audits
- Evaluated quality problems and performed assessments to identify and resolve issues Liaised with Project manager to organize and perform quality standard training for new and existing staff
QA Lead
Outworks Solution
06.2013 - 03.2017
- Project HandledELO PAYPOINT
- Project Description: Elo PayPoint is a full featured Android/iOS-based POS Application developed by Outworks
- It allows users to administer business faster and easier via management, sales, payments, inventory, customers, accounting data, loyalty programs, promotions and more
- Application is used in broad range of retail environments like supermarkets, different types of stores, general dealers, takeaways and restaurants
- Responsibilities:
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction
- Managed and archived quality documentation and participated in internal and external quality audits
- Evaluated quality problems and performed assessments to identify and resolve issues
- Liaised with HR manager to organize and perform quality standard training for new and existing staff
QA Engineer
softode
03.2012 - 06.2013
QA Engineer
Q3 Technologies
01.2011 - 03.2012
QA Analyst
Mutants Technologies
11.2009 - 12.2010
Education
PGDBM - international Business
Nottingham Trent University
01.2008
Master in Computer Application - undefined
Allahabad Deemed University
01.2005
Skills
- Agile Delivery
- Scrum Practices
- User Story Writing
- TDD/BDD
- Continuous Integration
- Continuous Delivery
- Payments and Banking Knowledge
- Team facilitation
- Cross-functional coordination
Certification
- CSM
- SAFe Certified
Personal Information
Date of Birth: 08/01/81
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Interests
Yoga and Meditation
Timeline
Scrum Master
Thoughtfocus Technologies
09.2019 - Current
Senior Consultant
Primus Global
08.2018 - 07.2019
QA Lead / Scrum Master
Omni Integration
04.2017 - 07.2018
QA Lead
Outworks Solution
06.2013 - 03.2017
QA Engineer
softode
03.2012 - 06.2013
QA Engineer
Q3 Technologies
01.2011 - 03.2012
QA Analyst
Mutants Technologies
11.2009 - 12.2010
Master in Computer Application - undefined
Allahabad Deemed University
PGDBM - international Business
Nottingham Trent University
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