Shankar Mondem
Hyderabad
Summary
Dynamic and results-oriented Senior Manager with over 13 years of experience in data analytics, business intelligence, and team leadership. Proven track record of leveraging data to drive strategic decision-making, optimize business processes, and enhance operational efficiency. Seeking to contribute expertise in data management, analytics, and leadership to a forward-thinking organization.
Overview
13
13
years of professional experience
Work History
Sr Manager Data and Analytics
Verizon
12.2023 - Current
- Led cross-functional teams to analyze and understand verizon business impacts and opportunities of improving growth and cost reduction.
- Led a team of 15 analysts in extracting insights from large datasets to inform strategic business decisions.
- Developed and implemented data governance policies, ensuring data integrity and security.
- Collaborated with executives to define KPIs, track performance, and drive business growth.
- Spearheaded the adoption of advanced analytics tools, resulting in 20% efficiency gains.
- Oversaw end-to-end analytics projects, from data collection to visualization, ensuring timely delivery.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Researched and compiled tailored monthly analytics and reports for all senior management with PowerBI, Tableau, Microstrategy and Qlik.
- Optimized system and platform performance capabilities in most efficient, practical way possible.
- Created workflow diagrams and Gantt charts to clearly demonstrate processes and timelines.
- Assessed impact of current business processes on users and stakeholders and evaluated potential areas for improvement.
- Developed KPI metrics derived from raw company data to track improvements in organizational efficiency.
- Derived conceptual designs from business objectives to deliver software and applications according to specifications for usability, performance and functionality.
- Achieved 80% success in automation by analyzing claim operations, data and system issues to identify discrepancies for troubleshooting and corrective action.
Manager Data & Analytics
Verizon
03.2021 - 12.2023
- Managed a team of 15 data scientists in analyzing customer behavior and market trends.
- Implemented machine learning models for predictive analytics, leading to improved customer segmentation.
- Developed dashboards and reports for executive leadership, enabling data-driven decision-making.
- Conducted regular training sessions to enhance team members’ technical skills.
- Analyzed complex data and identified anomalies, trends and risks to provide useful insights to improve internal controls.
- Developed, implemented, supported and maintained data analytics protocols, standards and documentation.
- Addressed ad hoc analytics requests and facilitated data acquisitions to support internal projects, special projects and investigations.
- Explained data results clearly and discussed how it can be utilized to support project objectives.
- Prepared written summaries to accompany results and maintain documentation.
- Prepared documentation and analytic reports effectively and efficiently delivering summarized results, analysis and conclusions to stakeholders.
- Contributed to internal activities for overall process improvements, efficiencies and innovation.
- Coordinated with project management staff on database development timelines and project scope.
- Tested programs and databases to identify issues and make necessary modifications.
- Wrote and maintained technical and functional specifications to document database intentions and requirements.
- Created and implemented database designs and data models.
- Set up and controlled user profiles and access levels for each database segment to protect important data.
- Planned and implemented security measures to safeguard vital business data.
- Implemented BI solution framework for end-to-end business intelligence projects.
Technical Lead in Data & Analytics
Verizon
10.2016 - 10.2019
- Analyzed complex data and identified anomalies, trends and risks to provide useful insights to improve internal controls.
- Developed, implemented, supported and maintained data analytics protocols, standards and documentation.
- Communicated new or updated data requirements to global team.
- Prepared written summaries to accompany results and maintain documentation.
- Explained data results clearly and discussed how it can be utilized to support project objectives.
- Contributed to internal activities for overall process improvements, efficiencies and innovation.
- Wrote and maintained technical and functional specifications to document database intentions and requirements.
- Created and implemented database designs and data models.
- Administered, supported and monitored databases by proactively resolving database issues.
- Coordinated with project management staff on database development timelines and project scope.
- Tested programs and databases to identify issues and make necessary modifications.
- Wrote and maintained technical and functional specifications to document database intentions and requirements.
- Created and implemented database designs and data models.
- Set up and controlled user profiles and access levels for each database segment to protect important data.
- Planned and implemented security measures to safeguard vital business data.
- Implemented BI solution framework for end-to-end business intelligence projects.
Analyst
Verizon
04.2011 - 09.2016
- Analyzed complex data and identified anomalies, trends and risks to provide useful insights to improve internal controls.
- Developed, implemented, supported and maintained data analytics protocols, standards and documentation.
- Addressed ad hoc analytics requests and facilitated data acquisitions to support internal projects, special projects and investigations.
- Prepared written summaries to accompany results and maintain documentation.
- Contributed to internal activities for overall process improvements, efficiencies and innovation.
- Prepared documentation and analytic reports effectively and efficiently delivering summarized results, analysis and conclusions to stakeholders.
- Coordinated with project management staff on database development timelines and project scope.
- Wrote and maintained technical and functional specifications to document database intentions and requirements.
- Planned and implemented security measures to safeguard vital business data.
Education
Master of Science - Data Science & Engineering
Birla Institute of Technology & Science
Pilani, India05.2021
Bachelor of Science - Computer Science & Engineering
Jawaharlal Nehru Technological University
Kakinada, India05.2010
Skills
- Technical Skills: Experienced in Data warehousing ,Data Modeling , ETL, Business Intelligence & Visual analytics Strong understanding on Google cloud platform
- Data Analysis : Proficient in Python, SQL, and data visualization tools (Looker, Tableau, Power BI, OBIEE)
- Project Management : Successfully led cross-functional teams and delivered projects on time Proven ability to manage multiple projects and deliver results in a fast-paced environment
- Leadership Skills : Team Management, Communication, Mentorship
- Stakeholder Collaboration : Effective communication with business leaders and technical teams
- Machine Learning : Strong understanding of statistical analysis, machine learning, and predictive modeling techniques
- Data Governance : Ensured data quality, compliance, and security
Timeline
Sr Manager Data and Analytics
Verizon
12.2023 - Current
Manager Data & Analytics
Verizon
03.2021 - 12.2023
Technical Lead in Data & Analytics
Verizon
10.2016 - 10.2019
Analyst
Verizon
04.2011 - 09.2016
Master of Science - Data Science & Engineering
Birla Institute of Technology & Science
Bachelor of Science - Computer Science & Engineering
Jawaharlal Nehru Technological University
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