Experienced dynamic leader with a successful track record at Decathlon Sports India Private Limited. Excels in Retail Management and Customer Relationship Management, improving the overall customer experience. Deep understanding of inventory management and staff coordination. Successfully led the Football business across Andhra Pradesh and Telangana, driving sustainable and profitable outcomes.
Human Resource Management
- Managed a Team of 15 and 22 members with 90% Teammate Happiness.
- Trained and Developed 20 Daily Managers.
Customer Relationship Management
- Achieved 92% Customer Satisfaction against National Average of 90%
Piloting and Business Forecasting
- Responsible for 90CR and 23 CR of Business in 2024 and 2025 with 90 % Forecasting Accuracy
Merchandising
- Dynamic Seasonal changes on time every Year (SS and AW) Results in Positive TO Growth
Cost Optimization to Guarantee Bottom-Line Results
- Guaranteed 150% Growth in Topline and Bottomline Results in 2021 and 2022
Operations Topic Excellence
- Brought Shrinkage down to 0.3% against the National average 0.6%
Human Relationship Management
- Managed a Team of 8 members with 90% Teammate Happiness.
Managing Business of Team Sports
- Responsible for 7 CR and 7.5 CR Business in 2022,2023 with Double Digit Growth Results
Inventory Management
- Brought Shrinkage down to 0.4% against the National average 0.7%
Department Manager Excellence
- Top in The Country for Team Sports as a Department
Retail Sport Leader Excellence
IT Referent
Passionate about exploring new places and experiencing the unique cultures and landscapes they have to offer.
IT Referent