Summary
Overview
Work History
Education
Skills
Certification
Exploring New Places
Timeline
Generic
Shaik Silar

Shaik Silar

Store Operation Manager, City Sport Referent (APT Region)
Hyderabad

Summary

Experienced dynamic leader with a successful track record at Decathlon Sports India Private Limited. Excels in Retail Management and Customer Relationship Management, improving the overall customer experience. Deep understanding of inventory management and staff coordination. Successfully led the Football business across Andhra Pradesh and Telangana, driving sustainable and profitable outcomes.

Overview

7
7
years of professional experience
1
1
Certification
4
4
Languages

Work History

Retail Store Operations Manager

Decathlon Sports India Private Limited
06.2024 - Current

Human Resource Management

- Managed a Team of 15 and 22 members with 90% Teammate Happiness.

- Trained and Developed 20 Daily Managers.

Customer Relationship Management

- Achieved 92% Customer Satisfaction against National Average of 90%

Piloting and Business Forecasting

- Responsible for 90CR and 23 CR of Business in 2024 and 2025 with 90 % Forecasting Accuracy

Merchandising

- Dynamic Seasonal changes on time every Year (SS and AW) Results in Positive TO Growth

Cost Optimization to Guarantee Bottom-Line Results

- Guaranteed 150% Growth in Topline and Bottomline Results in 2021 and 2022

Operations Topic Excellence

  • Safety of Customers, Teammates and Store
  • Maintenance of Store
  • Enhancing Image of Store
  • Business Analysis and Facilitation
  • Stock and Cash Flow Management of Store

- Brought Shrinkage down to 0.3% against the National average 0.6%

  • Trained on Flows Topic for 35 Teammates
  • Top 5th in Cash Flow Topic in Country

CITY SPORT REFERENT + PRODUCT TRAINER

Decathlon
01.2023 - Current
  • Responsible for 14 CR and 12 CR of Football Business across 12 Stores in Andhra Pradesh and Telangana Region for 2024 and 2023 Respectively
  • Alignment, communicative & collaborative Functional Management with the network of 12 Sport Leaders across APT Region
  • Planned store visits before the peak season to ensure planning & implementation (Human, Layout, Supply and Merchandising).
  • Mass plan & Implantation Logic Validation for each store, to align based on the sport potential in the Market
  • Product Trained 30 teammates greater than 3 months in the company

Department Manager

Decathlon Sports India Private Limited
04.2022 - 05.2024


Human Relationship Management

- Managed a Team of 8 members with 90% Teammate Happiness.

Managing Business of Team Sports

- Responsible for 7 CR and 7.5 CR Business in 2022,2023 with Double Digit Growth Results

Inventory Management

- Brought Shrinkage down to 0.4% against the National average 0.7%

Department Manager Excellence

  • Piloting and Business Forecasting
  • Merchandising
  • Collaboration with Academies and Sports Clubs


- Top in The Country for Team Sports as a Department

Retail Sport Leader

Decathlon Sports India Private Limited
07.2018 - 03.2022

Retail Sport Leader Excellence

  • Customer Relationship Management
  • Piloting and Business Forecasting for Hiking Sport
  • Merchandising
  • Managing Business of Trekking and Hiking
  • Inventory Management
  • Collaboration with Local Hiking Groups/ Organizations

Education

Bachelor of Computer Applications - Commerce

Avinash College of Commerce
Kukatpally
04.2001 -

Skills

  • Retail Management
  • Customer Relationship Management
  • Human Management
  • Leadership
  • Forecasting and Business Planning
  • Stock Management
  • Merchandising
  • Profit and Loss Management
  • Product Trainer
  • IT Referent
  • Recruitment

Certification

IT Referent

Exploring New Places

Passionate about exploring new places and experiencing the unique cultures and landscapes they have to offer.

Timeline

IT Referent

07-2024

Retail Store Operations Manager

Decathlon Sports India Private Limited
06.2024 - Current

CITY SPORT REFERENT + PRODUCT TRAINER

Decathlon
01.2023 - Current

Department Manager

Decathlon Sports India Private Limited
04.2022 - 05.2024

Retail Sport Leader

Decathlon Sports India Private Limited
07.2018 - 03.2022

Bachelor of Computer Applications - Commerce

Avinash College of Commerce
04.2001 -
Shaik SilarStore Operation Manager, City Sport Referent (APT Region)