SHAIK MUZAMMIL
Shamshabad
Summary
Experienced with overseeing spa operations and providing outstanding guest experiences. Utilizes strong leadership skills to motivate and develop staff, ensuring high standards of service. Track record of implementing effective marketing .
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
6
6
years of professional experience
3
3
Languages
Work History
Spa Manager
Tattva wellness
04.2023 - Current
- The branch manager's responsibilities include managing resources and staff, developing and attaining sales goals, delivering customer service, and growing the location's revenues.
- Uphold and enforce company policies.
- Schedule shifts.
- Address customer issues and complaint.
- Welcoming guests in a friendly and professional way.
- Improved client retention rates by developing personalized follow-up communication strategies after each appointment.
- Managed inventory control, reducing waste and lowering product costs.
Branch Manager
Meghavi Wellness Spa
02.2019 - 04.2023
- Company Overview: Sales and Hospitality
- Branch managers oversee the performance of other employees who work in their branch.
- The branch manager's responsibilities include managing resources and staff, developing and attaining sales goals, delivering customer service, and growing the location's revenues.
- Uphold and enforce company policies.
- Schedule shifts.
- Address customer issues and complaint.
- Sales and Hospitality
Guest Relation Executive
Signature Hotel and resort
01.2019 - 01.2020
- Welcoming guests in a friendly and professional way.
- Providing information about facilities, Programs, and other services.
- Familiarity with hospitality industry standards.
- Proficiency in English; knowledge of additional languages is a plus.
Education
SSC -
Residential high school
INTERMEDIATE - undefined
Infant Jesus Jr.College
DIPLOMA - Aviation Industry, Customer Service
Frankfinn
Skills
- Making Eye contact
- Having positive body language
- A welcoming smile
- Clear Communication
- Team-Working Skills
- Situational Awareness
- Computer knowledge
- Active listening
Disclaimer
I hereby declare that the information furnished above is true to my knowledge.
Personal Information
- Father's Name: Shaik Ajmer Miya
- Date of Birth: 01/05/02
- Nationality: Indian
- Marital Status: Married
Timeline
Spa Manager
Tattva wellness
04.2023 - Current
Branch Manager
Meghavi Wellness Spa
02.2019 - 04.2023
Guest Relation Executive
Signature Hotel and resort
01.2019 - 01.2020
INTERMEDIATE - undefined
Infant Jesus Jr.College
DIPLOMA - Aviation Industry, Customer Service
Frankfinn
SSC -
Residential high school
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