Shaik Hidayath Hussain

Developed custom applications and integrations within the Salesforce platform, enhancing overall system functionality for clients.

• Resolved technical issues promptly and efficiently, minimizing downtime and ensuring seamless user experiences with the Salesforce platform.
• Streamlined business processes for clients with efficient Salesforce configurations and customizations.
• Built strong relationships with key stakeholders at all levels within client organizations, facilitating open communication channels throughout project engagements.
• Developed reusable Lightning Components for enhanced user interface customization options in Salesforce.
• Authored code fixes and enhancements for inclusion in future code releases and patches.
• Improved overall performance by migrating Workflows and Process Builders to Lightning Flows.

• Involved in developing Customer Experience Portals using Salesforce Experience Cloud.
• Worked on Community Setup, Configuration and Content Management.
• Played a pivotal role in development of Healthcare Provider/Patient specific portal using existing code base.
• Implemented Automation Tool to reduce manual effort during development of Portal using Aura component framework.
• Ensured timely resolution of issues by providing ongoing support during Go-Live period.
• Successfully managed go-live and release activities and handled end-to-end deployment ensuring smooth transition.
• Ensured code quality by following best practices and conducting thorough unit testing before deployment into production environments.

• Managed the maintenance of Orgs which involves Releases updates and Sandbox Refreshes.
• Assisted in troubleshooting technical issues - code break/fix, Ad hoc requests by providing prompt resolution in the expected SLA.
• Supported organization-wide change management initiatives pertaining to the adoption of new features or enhancements in Salesforce platform.
• Identified and supported business process requirements and development needs.