Shagufta Naaz
Demand Management Analyst
Hyderabad
Summary
Process oriented Demand / Business Analyst with over 7 years of Experience in Interpreting and Analyzing Data to drive growth in Retail, e-Commerce & Semiconductor Domains. Well versed in reducing operating costs and furnish Insights, Analytics, and Business Intelligence for Decision Making. Hands on with Microsoft Power BI, Tableau for Data Visualization. Experience in SAP APO and Rapid Response Tool for Demand Management and Forecasting of the Products. Exposure and hands on experience in driving insights at a product or channel level via Google Analytics. Possess Excellent Business Communication, Interpersonal and Analytical Skills with an experience of working in Multi-Cultural Environment.
Flexible and adept to new challenges and adapt quickly to Fast Paces Technology Advancements.
Overview
7
7
years of professional experience
3
3
Certifications
Work History
Demand Management Analyst
Micron Technology, Inc.
10.2022 - Current
- Identified and resolved problems through root cause analysis and research.
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Managed Demand for a full range of Semiconductor products including DDR, DRAM, MCPs, and SSDs.
Coordinated with multiple stakeholders to meet Customer demands based on supply availability - Developed and oversaw a weekly risk and opportunities report to balance demand between overbooked and underbooked customers without a backlog/MAD.
Reduced the processing time for customer support plan requests, ensuring customer demands were met within a turnaround time of two days or less. - Served Key accounts such as DELL, LENOVO, SUPERMICRO, HP ENTERPRISE, and MICROSOFT.
- Applied coordination and planning skills to deliver scheduled results.
- Adapted to flexible working hours, including nights, weekends, and holidays.
- Addressed issues, enhanced operations, and delivered outstanding service.
Senior Software Engineer
Tech Mahindra
11.2021 - 10.2022
- Have worked on WMS infor to provide 3PL to various customers to manage their inventory/warehouse.
- Worked on Automation process of Contract Lease Management through generation of multiple forms and templates
- Have created and worked on multiple workflows by integrating them with the attributes that were present in the contracts, worked on various sprints related to the contracts.
- Worked on Salesforce to integrate the process of Docusign CLM and process the contracts to internal and external parties, thereby easing the process of Contract Lease Management
- Trained on Zycus Cognitive Procurement Tool with a clear understanding of its various domains like ISource, ISupplier, IContract, IRisk etc..
- Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
Inventory Management Analyst
Sears IT & Management Services India
07.2018 - 11.2021
- Minimized stockouts by proactively monitoring low-stock items DC/STORE wise through the PIS% reports and coordinating replenishment orders as necessary.
- Acted as the primary liaison between inventory management and customer service teams, addressing any discrepancies or issues promptly to maintain positive relationships with clients.
- Reduced excess stock levels with careful analysis of sales trends and forecasting future demand.
- CIA and terms ordering as per their credit limit and following up with vendors for cuts and payments .
- Ordering as per the FTL/ pack quantity to reduce the shipping costs & ensuring that the item is available for replenishment/ordering through the complete item set up in the Item maintenance tool.
- Vendor Management to ensure that the STA dates are updated as per their requests.
- Order pushing from vendor to DC and Dc to store
- Allocating inventory to store on request through pebble ticketing & DC ordering for the DSD stores
- Updating the sales forecast dashboard in IDRP tool by JDA for the upcoming weeks ,Fulfillment of inventory levels through store exception orders
Supply Chain Planning Analyst
Future Group
03.2017 - 06.2018
- Generating reports and statistics through SAP on daily Goods Receipt Note (GRN) and inward movements, monitoring sales daily by brand and managing stock replenishment.
- Facilitating replenishment processes by regularly tracking in-transit details, both brand-wise and vendor-wise.
- Fostering and sustaining positive relationships with both new and existing vendors, overseeing and advising on warehouse operations.
- Actively engaging in and contributing to business development strategy meetings.
- Conducting performance reviews for each brand, focusing on Sale Through Percentage and Stock on Hand (SOH).
- Designing warehouse and back store layouts according to ABC categorization, storage capacity, and requirements.
Education
MBA - International Business
Gitam University
Visakhapatnam, India 04.2001 -
Bachelor of Engineering - Mechanical Engineering
Andhra University
Visakhapatnam, India 04.2001 -
Skills
Microsoft Power BI
Tableau for Data Visualization
SAP APO
Rapid Response Tool for Demand Planning
Demand Fulfillment and Analysis
Inventory Management
Certification
Csm
Timeline
Csm
12-2024
Cspo
12-2024
Demand Management Analyst
Micron Technology, Inc.
10.2022 - Current
Senior Software Engineer
Tech Mahindra
11.2021 - 10.2022
Inventory Management Analyst
Sears IT & Management Services India
07.2018 - 11.2021
Supply Chain Planning Analyst
Future Group
03.2017 - 06.2018
MBA - International Business
Gitam University
04.2001 -
Bachelor of Engineering - Mechanical Engineering
Andhra University
04.2001 -
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