SYED ZAHOORUDDIN AHMED

Overall 4+ years of comprehensive experience in end-to-end IT infrastructure and Network administration (WAN, LAN, Meraki & Security). Responsible for Networking management /SLA Maintenance /LAN & WAN. Extensive experience in managing & delivering support. Cisco CCNA certified. Cisco id: CSCO13543299. Cisco CCNP Completed training. PCNSE (Palo Alto Certified Network Security Engineer) completed training.

• LTIMINDTREE LTD, Senior Network Engineer, 08/17/2022, Present, HYDERABAD, Creating and troubleshooting the Virtual Private Network, Web Protocol and Firewall, design and planning – both test networks and production networks, Maintenance, configuring security devices, troubleshooting critical issues and analysis of Production and Non-Production environment. Maintaining LAN, Meraki, WAN and architecture of the firewall devices as per the business policy, as a precautionary measure, analyze and implement new security protocols for greater efficiency against any threat or malfunctions. Network configuration and installation. Firewall, Router & Switch setups. Installation of LAN, WAN, Internet connections (TCP/IP, DNS). Knowledge of implementing routing protocols, Audit of IP addressing and hosted devices within data centers. Managing network asset inventory through the useful lifecycle of each asset. Speak to customers via email and phone for initial requirement capture and provide remote troubleshooting and fault finding. Responsible for the maintaining network devices, Data center and configuration of switches and Routers. Responsible for the dedicated network activities for ODC. Responsible for network support during outages and critical outages 24/7. Troubleshooting Network issues based on Ticketing tool. Experience on infra support on network production and implementation. Experience on Network activities ASDM, ISP, Customer projects.
• MINDTREE LTD (RLABS ENTERPRISE SERVICE LTD), Network Engineer, 09/07/2021, 08/16/2022, HYDERABAD, Responsible for the maintaining network devices, Data center and configuration of switches and Routers. Responsible for the dedicated network activities for ODC. Responsible for network support during outages and critical outages 24/7. Troubleshooting Network issues based on Ticketing tool. Experience on infra support on network production and implementation. Experience on Network activities ASDM, ISP, Customer projects.
• TATA COMMUNICATIONS TRANSFORMATION SERVICES LTD., Network operation centre engineer, 12/2020, 07/2021, IP PROVISIONING TEAM(L2 TROUBLESHOOT). Routing technologies including general configuration, Policy Based routing, Route Filtering, Routing Instancecreation and configuration of routing protocols like Static routing, RIP, EIGRP, OSPF, and BGP. Configuring VLAN , port channel issues, customer browsing issues, web browsing ,Global DNS issues. Realted to Troubleshooting Level issues. Good Knowledge on IPV4, Sub netting and IPv6. Involving in New Project implementation activities and support during project migration related activities. Troubleshooting customer issues based on Tickecting tool. Configuring QoS Policies for ILL and Broadband customers. Technical support for Configuring parallel links for existing ILL customer links for testing. Skilled & technically proficient with multiple Vendor Routers and Switches. Worked on different Vendor appliance such as ECI-SR9705 routers, ECI-AS9215, AS9205 Switches, HUAWEI NE40-X8/X16 Routers, HUAWEI S5328, S5624 switches, CISCO 3850/3750-X/2960X/4500/6500 Switches, Cisco 3945/2951/2600 routers. Creating Method of Planning documentation (MOP) for configuration changes and new configurations in Core level and access level. Configuration of Ether-trunk/Ether channel Bundle links from Router to router, Router to Switches. Configuration and troubleshooting of FTTH, VPLS for Broadband Services. Configuration of QinQ (dot1q VLAN stacking) protocol in L2VC to pass VLANS in Routers, VLAN Mapping. Hands on experience on Configuration of Spanning Tree Protocol. Hands on experience on taking configuration backups and restoration.