SatyaPrakash Bandi

• Developed software for desktop and mobile operating systems.
• Collected and analyzed client requirements, incorporating business goals, and budgetary concerns into project proposals.
• Consolidated junior developer input on new projects into comprehensive forecasts, addressing task-level estimates and dependencies.
• Interfaced between high-value customers and junior developers, encouraging use of client feedback in software updates.
• Proficient in creating comprehensive test cases and test scripts, ensuring defect-free and efficient deliverables.
• Actively participate in design reviews, providing insightful suggestions for optimized technical solutions.
• Quick adaptability to emerging technologies, staying updated with evolving trends to meet changing requirements.
• Well-versed in coordinating with offshore teams and providing regular status reporting for successful project completion.

Wesco Project Experience:

1. Implemented multiple modules for our business customers including ITSM (Incident Management, SR Management with advanced automation workflows, Change Management, Problem Management, knowledge Management), ITAM (Asset Management), surveys

2. Implemented custom Modules for few business teams and a custom Workspace built using Now Experience UI builder. Experienced in creating different types of widget components in UI Builder and configured advanced dashboards.

3. Implemented entire CMDB, and relationships and multiple integrations with different tools and experienced with Web Technologies like SOAP, REST etc and extensively worked on JSON.

4. Implemented multiple Mobile Applets and experienced in debugging issues. Used all modules on Mobile App like Function instance, UI parameters, navigation and custom script includes.

5. Worked on Data correction scripts for production issues etc and root cause analysis.

6. Worked on multiple scripted Inbound rest API's for external users to use access ServiceNow records such as incident, CR etc

7. Used all business functionality in servicenow which includes client scripts, Business rules, Notifications, script includes, Scheduled jobs, Web service integrations (outbound), inbound Scripted Rest API's, Notifications, Email scripts, UI pages, Portal Widgets, Flow designer, reports, UI actions, Data Sources, Transform Maps and scripts, Automation Workflows, ACL's ETC and debugging utilities.

8. Provided support on HRSD module.

9. Worked on upgrade analysis, defects and planning activities

Roles and responsibilities :

• Implementing quality and on-time technical solutions to align with business requirements.
• Met with stakeholders, product teams and customers throughout system development lifecycle.
• Mentoring interns and junior software developers through training, design and code reviews and currently leading the team of 6 developers and simultaneously coordinating with QA Team for on-time project delivery.
• Researching on alternative solutions to problems to decide best technical approaches.
• Actively participate in daily Scrum meetings and regular sprint planning, review and retrospective meetings
• Actively participating in development, design, implementation and maintenance activities
• Monitor and fine tune application to achieve optimum performance levels.
• Code Review and optimization and following best practices during SDLC life cycle.

• Developed requirements for system modifications and new system installations.
• Utilized JavaScript to automate business processes through UI Policy, Client Script, UI Action, Script Include, and Business Rule.
• Developed modules including Incident Management, Problem Management, Change Management, Asset Management, Knowledge Management, and Workflows.
• Developed SLAs, Notifications, Business Rules, Catalog Client Scripts, UI Policies, UI Actions, and Automatic Ticket Generation.
• Managed customizations using update sets.
• Enforced access restrictions to ServiceNow applications, modules, fields, and records.
• Prepared reports as per client requirements.
• Modified assignment rules, workflows, forms, and related lists.
• Managed archiving jobs for forms like incidents and knowledge.
• Created workflow for change management.
• Generated different types of reports as per client requirements.
• Performed data import via Import Sets.