Satish Vinjarpu

Efficient Patch Management:

• Managed a high-intensity patch previously handled by two iPSEs, maintaining excellent partner and stakeholder relations.
• Oversaw Computacenter, Dell’s largest strategic partner, delivering exceptional service and receiving rave reviews.

Business Solutions and Contributions:

• Identified and addressed business challenges, developing solutions that enhanced overall team performance.
• Conducted over 30 product and tool training sessions, significantly increasing partner self-sufficiency and solution preparation capabilities.
• Leadership and Mentorship:
• Led initiatives to boost team morale and mental health, organizing regular activities to alleviate work-from-home stress.
• Mentored new iPSEs and aspiring candidates, facilitating their transition and growth within the team.
• High-Intensity Patch Management:
• Played a crucial role in the hiring process by conducting interviews and evaluating potential candidates.
• Supported team transitions by managing additional accounts and responsibilities during colleagues' promotions.

Revenue and Performance:

• H1-FY24 Managed a combined Server and Storage business worth $300 Million in H2 achieving 151% of the Target.
• Achieved 172% of the Target in H1 with a notable absence of escalation due to errors.
• Achieved 174% blended in H2-FY25

Key Achievements:

• Training and Enablement:
• Enabled 90% of partners to use self-serve tools for solution preparation, significantly improving efficiency.
• Delivered four Power Store product enablement sessions, enhancing partner knowledge and capability.

Partner Growth:

• Drove significant revenue growth, with Major Partners increasing by 60% and others advancing their tier statuses.
• Supported major deals, including two large orders worth $80 million and $60 million.
• Had a great track record developing partners in Multi-Million accounts and moving up the Partner Tier.
• Managed some of the Top Tiered partners in the UK without issues and escalations.

Community Engagement:

• Actively participated in CSR initiatives and contributed to various team and community activities.

Technical Support and Pre-Sales Assistance:

• Provide advanced technical support and troubleshooting.
• Assist the sales team with technical presentations, demonstrations, and opportunity qualification.
  

Solution Design and Implementation:

• Collaborate with partners to design, architect, and configure Dell solutions.
• Ensure solutions meet customer requirements and business goals.
  

Partner Enablement and Collaboration:

• Develop and deliver technical training and resources to partners.
• Act as a liaison between partners and Dell's internal teams to ensure effective communication and support.
  

Industry Knowledge and Documentation:

• Stay updated on industry trends and Dell product developments.
• Maintain detailed records of interactions and prepare reports on partner activities and technical issues.
  

• Built and maintained strong relationships with key partners, acting as primary contact and liaison.
• Supported partners in achieving sales targets through training, resources, and strategic guidance.
• Developed and executed joint business plans to identify and capitalize on growth opportunities.
• Monitored and reported on partner performance, providing insights and recommendations for improvement.
• Assisted partners with marketing campaigns and lead generation activities, ensuring effective utilization of resources.
• Resolved partner issues promptly, coordinating with internal teams to provide timely support.
• Analyzed sales data to identify trends, drive decisions, and set realistic sales goals.
• Communicated product updates and promotions clearly and persuasively to partners.
• Demonstrated strong adaptability in a fast-paced, dynamic environment, adjusting strategies as needed.
• Increased revenue growth and market expansion through effective partner engagement and support.

• Selling Dell computers, Servers, Enterprise products and peripherals to customers through Outbound Calls {UKI Sales}
• Profiling the customers and recommending the right solution and identifying the opportunities for future requirements
• Positioning the Dell enterprise and storage portfolio as per the current IT network and future requirements of the customer
• Building relationship with the customers by giving them better customer experience and helping them with future requirements
• Driving Storage products within the team to increase enterprise mix of the team and sending regular updates about the same to the team
• Mentoring the new hires in the SB Plus business to help them scale up and learn the process quickly