Sathwik Medishetti

• Identified multiple design gaps that were missed during the initial requirement gathering, ensuring comprehensive and accurate design documentation.
• Discovered multiple defects early in the development lifecycle, leading to smoother deployments, and successful rollouts in production environments.
• Actively participated in the PPDT (Production Preparation & Deployment Testing) process for critical production deployments, ensuring stability, and high-quality releases.
• Hands-on experience in Selenium and TestNG automation, developing and executing multiple use cases such as Activation, Port-In/Port-Out, SIM Swap, Plan Purchase, and Recharge across multiple channels for the Telecom domain (Jawwy STC), ensuring reliable end-to-end automated testing and improved test coverage.
• Hands-on experience in Waterfall and Agile projects.
• API Testing Using Postman.
• Performed UI and UX testing to enhance user experience in high-interaction systems.
• Worked on cross-browser and cross-device validation, including Android and iOS environments.
• Automated and manually tested critical use cases such as Activation, Port-In/Port-Out, SIM Swap, Plan Purchase, and Recharge across 3+ telecom channels (web, mobile, API), contributing to a 30% reduction in production defects and ensuring smooth deployments for millions of telecom customers.

L2 SME (Subject Matter Expert) specializing in Order Management Systems (EOC/ECM) and CVM Tool (6D Magik) within the Telecom domain.
Skilled in managing incidents, performing in-depth troubleshooting, and identifying architectural issues in complex enterprise systems.

• Monitored production environments using Grafana and the ELK Stack to detect and analyze performance bottlenecks, application crashes, and data inconsistencies, ensuring rapid issue resolution.
• Identified and addressed design gaps by thoroughly reviewing requirement specifications and design documents, ensuring all functional and non-functional requirements were clearly defined and implemented, preventing potential production issues.