Dynamic Senior CLM Analyst with a proven track record at HSBC Electronic Data Processing India Pvt Ltd, specializing in KYC Due Diligence and Financial Crime Control. Proficient in various CDD tools and effective communication, ensuring compliance and enhancing client satisfaction. Excelled in client and stakeholder relationship management, showcasing strong communication and supporting teams under pressure with precision. Achieved monthly target with significant reductions in risk through meticulous AML checks and sanctions with 100% quality till date.
1. Working End to End KYC Due Diligience and Financial Crime Control.
2.Experience in Periodic Renewal, Trigger and Remediation Cases.
3.Proficient in working with all types of Corporates, Banks, GSBs, NBFI's SPVs etc.
4.Having experience on Customer risk due diligience, raising sanctions and AML checks for risk mitigation.
5.Extensive use of BIS sources such as Bank check, Orbis etc.
6.Liasing with Business User (Client), stakeholders and RMs as CLM Analyst to complete the periodic renewals of profile within deadlines
7.Performing and conducting EDD on Special Category of Customers (SCC) as well as High Risk accounts with complex ownership structures, including PEPs.
8.Escalating any unusual or material finding for further assessment by raising UAR and SAR.
9.Tracking NPM acknowledgement, mandatory learning assessment for the team. Support the team, in problem solving and guiding in sanctions whenever required.
10.Responding to RFIs to reduce RM load and assist in meeting the SLA targets.
11.Support the Team, during crucial Audits.
Assisting branch to convert the prospective client in
Investment, other Wealth Solutions and Financial
Planning.
Establishing and strengthening relationships with bank managers and staff to gain leads.
Coordinating with bank staff for becoming point of sale &
point of contact for the clients.
Increasing awareness in client about Life insurance
products & Targeted penetration on cross sell within the
branch customer base
Training to Branch staff for upselling Insurance products
from their portfolio customers
Training to Branch staff for upselling Insurance products
from their portfolio customers.
Computer Skills:
Qualified Skill Enhancenent Programe (SEP)