Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Santosh kumar Ayalasomayajula

Software Engineer
Alekhya Foot prints Hyderabad

Summary

IT professional with 17+ years of experience in Citrix Virtual Apps & Desktops, Citrix Cloud, and AWS. Hands-on experience in automation with Terraform, Argo Workflows, and GitHub. Proven track record of ensuring availability, security, and performance in enterprise environments. Skilled in managing large-scale enterprise environments, performing upgrades, and optimizing operations using monitoring tools.

Overview

17
17
years of professional experience
2
2
Certifications
3
3
Languages

Work History

Sr Infrastructure Engineer

Salesforce India Pvt Ltd
07.2018 - Current
  • Managed and maintained Citrix XenApp, XenDesktop, and Citrix Cloud environments, ensuring seamless delivery of virtual applications and desktops.
  • Managed and provisioned cloud infrastructure in AWS, ensuring scalability, reliability, and cost efficiency.
  • Designed and implemented scalable infrastructure provisioning using Terraform within Argo pipelines.
  • Created and managed GitHub repositories for version control and collaboration; integrated GitHub with Argo CI/CD pipelines.
  • Provided ongoing support for production systems, ensuring timely resolution of incidents and minimizing downtime.
  • Implemented cost optimization strategies for cloud infrastructure.
  • Enforced security best practices to enhance security posture.
  • Led PoC on AWS Workspaces for persistent desktops, evaluating feasibility and driving adoption.
  • Developed Python scripts to automate operational tasks, improving efficiency.
  • Monitored VDI performance using SysTrack and Citrix Director.
  • Deployed and configured thin clients, implementing Ivanti Workspace Control.
  • Provided guidance and training to junior developers and collaborated with business and security teams.

Infra Technology Specialist

Cognizant Technology Solutions Pvt Ltd
04.2015 - 07.2018
  • Managed Citrix XenDesktop 7.7/7.9 environment with 14,000 VDIs globally.
  • Installed applications on Citrix servers using SCCM and Installation Manager.
  • Troubleshot server issues using HP ILO (Integrated Lights Out).
  • Tools: ServiceNow

Consultant Infrastructure Management

Infosys India Pvt Ltd
09.2014 - 04.2015
  • Supported Citrix 6.5/7.5 with 500+ servers and 1,000+ users.
  • Installed and configured Citrix EdgeSight.
  • Managed Citrix Netscaler.
  • Tools: Remedy

Senior System Engineer

Wipro Technologies
06.2012 - 09.2014
  • Supported Citrix 5.0/6.0 with 2,000+ servers and 15,000+ users.
  • Installed critical hotfixes for Citrix XenApp servers after testing.
  • Tools: Resolve IT, ServiceNow

Associate Engineer - Technical Support

Computer Sciences Corporation India Pvt. Ltd, Hyderabad
11.2010 - 06.2012
  • Supported Citrix MPS 4.5 with 100+ servers and 1,000+ users.
  • Managed published application access and privileges using Installation Manager.
  • Tools: Remedy, HP OpenView

Technical Support Associate

IBM India Pvt. Ltd, Hyderabad
04.2008 - 11.2010
  • Analyzed, logged, and tracked complex software/hardware issues for network, printers, servers, and applications.
  • Coordinated installations, upgrades, and system file/configuration changes.
  • Managed user account creation, deletion, and configuration.

Education

B.Tech -

JNTU
01.2007

Board Of Intermediate Education - undefined

01.2003

SSC - undefined

01.2001

Skills

AWS

Terraform

Argo

Github

Citrix

Certification

AWS Certified Solution Architect - Associate

Timeline

Sr Infrastructure Engineer

Salesforce India Pvt Ltd
07.2018 - Current

Infra Technology Specialist

Cognizant Technology Solutions Pvt Ltd
04.2015 - 07.2018

Consultant Infrastructure Management

Infosys India Pvt Ltd
09.2014 - 04.2015

Senior System Engineer

Wipro Technologies
06.2012 - 09.2014

Associate Engineer - Technical Support

Computer Sciences Corporation India Pvt. Ltd, Hyderabad
11.2010 - 06.2012

Technical Support Associate

IBM India Pvt. Ltd, Hyderabad
04.2008 - 11.2010

Board Of Intermediate Education - undefined

SSC - undefined

B.Tech -

JNTU
Santosh kumar AyalasomayajulaSoftware Engineer