Sandeep Kolthuri
Sr.Content Moderator
Hyderabad
Summary
Adept at enhancing online safety and team performance, my tenure at Accenture showcased my ability to identify harmful content trends and improve platform security. Leveraging skills in content management and patience, I also excelled in revenue cycle processes at IKS-Health, ensuring compliance and accurate billing. My approach is always geared towards achieving tangible results through meticulous analysis and proactive problem-solving.
Overview
3
3
years of professional experience
Work History
Sr. Content Moderator
Accenture
12.2021 - Current
- Contributed to a positive online community by consistently applying fair judgment when moderating diverse types of content.
- Increased overall platform safety by proactively identifying trends or patterns in harmful or abusive content.
- Maintained a high level of accuracy in identifying and flagging prohibited materials.
- Doing the random audits and giving the feedback on quality with team members.
- Creating excel spreadsheet to track the team performance, attendance.
- Sharing the end of the day report with the manager and team lead
- Scheduling the calls with the team lead to discuss team performance on every week on basis.
- Strengthened team efficiency by training new moderators on best practices, guidelines, and workflow processes.
- Maintained an organized record of team members attendance, participation, PKT, Billable hours and progress over time.
Revenue Cycle Representative
IKS-Health, Inventurus Knowledge Solutions
06.2021 - 12.2021
- Worked as Revenue Cycle Representative I use to post the payment on RCM with the medical codes.
- Coordinated closely with clinical staff to ensure proper documentation was submitted for accurate billing purposes.
- Identified root causes of claim denials through thorough analysis, implementing corrective actions for improved results moving forward.
- Maintained up-to-date knowledge of payer policies, regulations, and guidelines, ensuring compliance throughout the revenue cycle process.
- My responsible is to do payment posting of the files downloaded as per TAT
- Learned all the updates on time to time as per the client requirement.
Education
ZPHS
Hyderabad, India04.2011
Sri Chaitanya Jr College
Hyderabad, India04.2013
Bachelor of Arts -
Ambedkar University Hyderabad
Hyderabad, India 04.2001 -
Skills
Social media knowledge
Content Management
Online research
Patience and Tolerance
Multitasking
Self Motivation
Languages
Telugu
Hindi
English
Timeline
Sr. Content Moderator
Accenture
12.2021 - Current
Revenue Cycle Representative
IKS-Health, Inventurus Knowledge Solutions
06.2021 - 12.2021
Bachelor of Arts -
Ambedkar University Hyderabad
04.2001 -
ZPHS
Sri Chaitanya Jr College
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