Sajeev Kumar
Hyderabad
Summary
Goal-oriented professional witheffective communication and a strong commitment to team collaboration and continuous improvement. attention to detail and organizational skills, driving teams towards optimal performance and successful project outcomes. Ability to enhance processes and resource management, contributing significantly to overall efficiency. Passionate about fostering a culture of success in every initiative undertaken.
Overview
4
4
years of professional experience
Work History
Team Lead - Operations
Ivy Comptech
Hyderabad
01.2024 - Current
- I spearheaded a team of 17, aligning tasks with business goals, resulting in a 20% increase in on-time Operations project delivery
- Optimized resource deployment by assigning tasks based on strengths and facilitating training time for new hires which increased productivity by 25%
- Managed operational project governance, keeping work on track, within budget, and aligned with strategy, improving stakeholder satisfaction by 10%
- I’ve Streamlined workflows, increasing team efficiency, especially across cross-functional support by 10%
- I’ve thoroughly communicated & forecasted future resource needs, ensuring maximum resource allocation, reducing delays
- I have collated performance updates using data-driven insights, improving leadership’s understanding of progress and risks regularly
- Identified bottlenecks and implemented ‘5 why’ methodologies to boil down root cause and resolve operational errors improving quality by 15%
- Managed risk mitigation strategies, decreasing recurring task risks by 15% and addressed issues proactively ensuring adherence to agreed-upon service performance standards
- I’ve fostered a culture of clear communication & continuous improvement, operational efficiency schedule and run training programs catering to maximize operational efficiency with best quality
Specialist (Shift Lead) - Operations
Ivy Comptech
Hyderabad
01.2023 - 01.2024
Senior Associate – Data Operations
Ivy Comptech
Hyderabad
01.2021 - 01.2022
Associate - Operations
Ivy Comptech
Hyderabad
01.2021 - 01.2022
Education
B.Tech - Engineering
Holy Mary Institute of Technology and Science
Skills
- Team leadership
- Resource management
- Task delegation
- Workflow optimization
- Performance monitoring
- Team building
- Process improvement
- Mentoring
- Goal setting
- Overseeing daily activities
- Team supervision
- Leading team meetings
- Schedule management
- Conflict resolution & de-escalation
- Power BI
- Excel
Awards Recognition
- Exceptional Achievement Award from Entain CEO for leading a successful pilot project with 45 team members.
- Manager’s Reward for Excellence in Work for outstanding performance.
Timeline
Team Lead - Operations
Ivy Comptech
01.2024 - Current
Specialist (Shift Lead) - Operations
Ivy Comptech
01.2023 - 01.2024
Senior Associate – Data Operations
Ivy Comptech
01.2021 - 01.2022
Associate - Operations
Ivy Comptech
01.2021 - 01.2022
B.Tech - Engineering
Holy Mary Institute of Technology and Science
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