Sai Kumar Billa

• Supervised the daily work of staff to ensure work prioritization and quality.
• Provided guidance to the team on best practices for completing tasks efficiently and accurately.
• Coached individuals to develop their technical knowledge, as well as soft skills such as communication and teamwork.
• Mentored junior staff by providing advice on how to handle challenging situations effectively.
• Communicated work goals and deadlines to employees to increase productivity, and meet project benchmarks.
• Reported staff progress, deficiencies, and training needed to management.
• Successfully led team of 60 members to deliver projects on time.
• Utilized effective delegation techniques throughout multiple projects simultaneously.
• Participated in ongoing training to enhance my job skills and knowledge.

Cognizant Technology solutions - Sr Analyst

02/2020 - 04/2023

• Supported decision-making processes by providing data-driven insights.
• Implemented new procedures for tracking key performance indicators.
• Assisted in the development of analytical models and frameworks.
• Worked with co-workers to complete tasks.
• Focused on learning new skills and staying updated with industry changes.
• Met deadlines while maintaining high-quality deliverables.

Intellinet Global Services - Process Executive

04/2017 - 02/2020

• Achieved goals consistently while maintaining compliance with all applicable regulations.
• Maintained up-to-date knowledge of industry trends, best practices, and regulatory requirements related to process management.
• Performed regular audits of existing processes to maintain accuracy, consistency, and quality standards.
• Facilitated process improvement workshops and meetings, encouraging collaboration and innovation among team members.