Sai Kiran Chetikam
Hyderabad
Summary
Results-driven Data Analyst with 5+ years of experience in leveraging Power BI, SQL, and Azure Data Factory for data analysis, visualization, and reporting. Expertise in Power BI for building complex datasets from multiple sources (SQL Server, SharePoint, Excel). Skilled in database management, creating and optimizing stored procedures, and improving performance in SQL Server (SSMS). Proficient in implementing Row-Level Security(RLS), publishing dashboards, and scheduling data refreshes using PowerBI Gateways. Delivering actionable insights to drive business improvements. Proficient in setting up administrator and server accounts, and experienced in managing the functionality of systems. Eager to bring these skills to a dynamic team and contribute to meaningful projects.
Overview
6
6
years of professional experience
Work History
Application Analyst
MogoMantra India Pvt Ltd
10.2022 - 10.2024
- Collaborated with business owners, vendors, and other team members to evaluate and recommend solutions to complex problems and requests.
- Documented clients' issues and processes of resolution.
- Assisted in identifying gaps between business requirements and application capabilities and recommend action steps.
- Power BI Management: Managed and configured the overall Power BI service to monitor performance and usage.
- Involved in designing and developing reports & dashboards with SQL Server, CSV Files, and Excel Data sources and so on.
- Governance and Compliance: Accessed Power BI audit logs and usage metrics for
governance and compliance. - Customer Relationship Management: Maintained strong customer relations
throughout case investigations. - Provided troubleshooting for Power BI break/fix scenarios
Sailpoint Developer
Bonbloc
09.2021 - 08.2022
- Coordinated with other engineers to evaluate and improve software and hardware interfaces.
- Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.
- Delivered unit-tested systems within customer-prescribed timeframes.
- Analyzed proposed technical solutions based on customer requirements.
- Implementation, Development and Support of IAM Product SailPoint IIQ.
- Worked on Application Onboarding (Account and Group Aggregation) for Different Applications like AD, LDAP Delimitated files, JDBC.
SDS Data Associate
Amazon
10.2018 - 09.2021
- Worked as an interim Subject Matter Expert for tier-1 to Tier- 3 Amazon operations process and training individuals, supervision of a team.
- Worked on In-house Amazon tools as Concession Abuse Prevention lead, analyzing the risk posture of the account and resolving the client issues.
- Worked as Tier-1 Amazon Flex Application specialist including onboarding and offboarding according to Service level Support with precise SOP enforcement.
- Worked as Tier-3 Payment Investigation specialist dealing with Oracle Financial Operations tools and failed invoices and resolving Client issues at base level.
- Analyzed customer data to identify trends and anticipate client needs.
- Developed and implemented strategies to increase client satisfaction and engagement.
- Maintained up-to-date knowledge of store payment policies and security standards.
Education
Bachelor of Technology - Electronics And Communications Engineering
National Institute of Technology, Durgapur
West Bengal05-2016
Skills
Microsoft Power BI, SQL, Data Analysis, DAX, SSRS, Dashboard creation, Analytical skills, Azure Data Factory, problem solving, attention to detail, effective communication
Timeline
Application Analyst
MogoMantra India Pvt Ltd
10.2022 - 10.2024
Sailpoint Developer
Bonbloc
09.2021 - 08.2022
SDS Data Associate
Amazon
10.2018 - 09.2021
Bachelor of Technology - Electronics And Communications Engineering
National Institute of Technology, Durgapur
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