Literature
Sai Guru Kiran Sikharam
Transportation Representative
Hyderabad
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
3
3
Languages
Work History
Transportation Representative
Amazon
05.2021 - Current
- Assisted in resolving disputes or discrepancies related to invoices, shipments, or damages promptly and professionally.
- Developed strong relationships with clients, ensuring repeat business and referrals.
- Adapted quickly to unforeseen circumstances such as weather events or road closures allowing minimal disruptions in service.
- Conducted regular training sessions for staff enhancing overall team support.
- Enhanced customer satisfaction by providing timely and accurate transportation updates.
- Coordinated closely with warehouse teams for seamless integration of shipping and receiving processes.
- Reviewed and updated customer information to maintain up-to-date records for high-quality service.
- Provided follow through on all calls with confirmations and dissemination of requested information.
Education
Bachelor of Science - Electrical, Electronics And Communications Engineering
Geethanjali College of Engineering And Technology
Hyderabad, India 04.2001 -
Skills
Strong Work Ethic
undefinedInterests
Work Responsibilities
- I have been working for Partnered Carrier Program(PCP) for Australia region from May 2023 where we started as a pilot project back then and it is now a full time work. I handle shipments pick up and delivery responsibilities that sellers opt for PCP. My work includes being conversational with internal stakeholders of Amazon and external stakeholders such as sellers and carrier company.
Work Achievements
- I have been recruited as a temporary employee in May 2021 but was converted to a permanent employee in 6 months (Nov 2021).
- I was recruited to India region when onboarding but was transferred to Australia region in Nov 2021.
Timeline
Transportation Representative
Amazon
05.2021 - Current
Bachelor of Science - Electrical, Electronics And Communications Engineering
Geethanjali College of Engineering And Technology
04.2001 -
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