S SUNDARA KANCHANA
Lead Consultant at HCL Technologies
Hyderabad
Summary
Possesses over all experience of 13+ years of solutioning and Delivery across various industries like Healthcare & life sciences, Banking, Utilities for US and Europe Geography. Having proficiencies in SAP CRM 7.0, ABAP on HANA, FIORI/UI5 , Solution Manager and OOPS ABAP, ODATA Services. Helping businesses blossom to highest potential.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
Work History
Lead Consultant
HCL Technologies
Hyderabad
04.2021 - Current
- Developed custom solutions based upon clients' strict requirements.
- Automated manual process,, which increased efficiency and brought time down from 40 minutes to 5 minutes.
- Determined areas for improvement and implemented processes to alleviate problems.
- Collaborated with cross-functional teams to ensure seamless execution of project milestones and deliverables.
- Prepared project lifecycle documentation and project management plans.
- Mentored junior consultants, improving their skills and knowledge through hands-on coaching and guidance.
- Managed client expectations effectively by providing timely updates on project progress and addressing concerns promptly.
Senior Consultant
Capgemini Technology Services
MUMBAI
12.2016 - 12.2020
- Resolved 50 + issues within 10 days of joining project.
- Managed cross-functional teams to ensure timely delivery of high-quality solutions for various projects.
- Increased client satisfaction by providing tailored consulting services and effective problem-solving strategies.
- Developed innovative strategies to address complex business challenges, resulting in increased profitability for clients.
- Exceeded customer requirements with accurate and deliverable solutions.
Associate
Cognizant Technologies Solutions
PUNE
11.2014 - 11.2016
- Worked closely with clients to gather requirements and translate them into technical specifications for implementation.
- Participated in regular code reviews, ensuring high-quality standards were consistently met across all development efforts.
- Automate repetitive tasks through scripting, freeing up valuable time for higher-priority projects.
- Mentored junior developers, fostering collaborative learning environment and supporting professional growth.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties
Application Developer
IBM India Pvt Ltd
PUNE
07.2013 - 11.2014
- Provided excellent customer support, addressing client concerns and resolving issues promptly.
- Implemented user-friendly interfaces, improving overall user experience and satisfaction rates.
- Generated detailed documentation to assist other developers and facilitate future maintenance efforts.
- Initiated code reviews within the team to improve overall code quality and minimize potential errors during deployment phases.
Associate Consultant
HCL Technologies
04.2010 - 04.2013
- Delivered high-quality presentations showcasing key findings and recommendations to both internal stakeholders and clients.
- Developed strong relationships with clients, fostering trust and ensuring long-term partnerships.
- Interacting with functional team to clarify process gaps & identify feasible technical solutions
- I trained five new joiners about processes and helped with troubleshooting.
Education
MBA - General
SP JAIN School of Global Management
INDIA 08.2023 - Current
Master of Science - Computers
SASTRA University
Tamil Nadu 07.2006 - 01.2009
Bachelor of Science - Chemistry
Delhi University
New Delhi, India 07.2004 - 01.2006
Skills
Requirement Analysis
Business Analysis
Process Solutioning
Client Relationships
Scheduling and Estimation
Technical Documentation
Team Leadership & Development
Business Analysis
User Support
Experience in SAP CRM Web UI, S/4 HANA , Fiori/UI5, and ABAP OOPS, SAP Solution Manager, SAP C4C
Timeline
MBA - General
SP JAIN School of Global Management
08.2023 - Current
Lead Consultant
HCL Technologies
04.2021 - Current
Senior Consultant
Capgemini Technology Services
12.2016 - 12.2020
Associate
Cognizant Technologies Solutions
11.2014 - 11.2016
Application Developer
IBM India Pvt Ltd
07.2013 - 11.2014
Associate Consultant
HCL Technologies
04.2010 - 04.2013
Master of Science - Computers
SASTRA University
07.2006 - 01.2009
Bachelor of Science - Chemistry
Delhi University
07.2004 - 01.2006