Roshan Singh

Since joining Salesforce as Senior Manager, Software Engineering, have built and scaled high-performing engineering teams while delivering critical features across capacity planning and cloud resource management products. Below are areas of impact -

Leadership & People:

• Built and scaled engineering teams while fostering culture and belonging across distributed APAC teams
• Mentored engineers at multiple levels and drove professional development
• Fostered cultural growth mindset by setting up right team engagement forums

Product & Delivery:

• Led delivery of major features across multiple product lines (capacity planning, cloud resource management)
• Drove cross-functional initiatives integrating systems and improving user workflows
• Shipped automation capabilities that significantly reduced operational overhead

Engineering Excellence:

• Established robust QA standards, testing frameworks, and release processes
• Reduced incident response times through improved branching strategies and automation
• Implemented monitoring, observability, and quality gates across services

Strategic Impact:

• Partnered with stakeholders across FinOps, Product, and Engineering to align on priorities
• Led operational improvements that enhanced system reliability and team velocity
• Championed modern development practices including AI-assisted workflows

Oversaw 6-member team of engineering personnel for integrations team.
Led successful completion of multiple high-profile projects(Highspot Everywhere, Self Serve Integrations, External APIs outreach) while ensuring timely delivery within quality constraints.

• Working as a Senior Lead Engineer for a web based agent assist app for telecom customer care representatives.
• Environment - Modular NSA, React JS, Spring Boot Microservices, Spring Reactive, Kibana, Grafana, CI/CD, Docker, AWS, Jenkins

• This project involved creating In-House solution for a Banking Kiosk
• Environment: Electron JS, Node, Java 11, Oracle 18c, Spring Boot Microservices, Kong, ELK Dashboards, Grafana Dashboards, React JS

• This project involved migration of existing ePAT Application from JSF 2.0 to Angular5
• Environment: Angular 5, Java 8, Oracle 11g, Spring Boot 2.0, Maven, SVN, Superputty, Mockito, Karma and Jasmine

• Worked as senior software engineer in Infosys for At&T project related to WFM of tickets raised by end users.
• Environment - JSF 1.2, JMS Queues, Hibernate, Java 6, Ant, Tomcat, CVS, Oracle, Oracle 11g.