Rithu Dharmarajan Lethika

• Facilitated workshops for stakeholders to gather requirements, ensuring projects aligned with business objectives and prioritize features.
• Used customer feedback to drive product decisions and ensure customer satisfaction.
• Negotiated with stakeholders to ensure product features are delivered on time and on budget.
• Participated and led Scrum calls, User Story Walkthroughs, Iteration Planning sessions and Retrospectives.
• Carried out the role of Testing Lead handling a team of 8 people along with Product Owner responsibilities.
• Created Features, User Stories and User Acceptance criteria in Azure Devops.
• Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
• Developed comprehensive roadmaps outlining the product vision, goals, and milestones for successful execution.
• Facilitated communication between development teams and stakeholders, ensuring clear understanding of requirements and expectations.
• Created and maintained comprehensive product documentation, ensuring all team members had access to up-to-date information on project requirements, features, and specifications.

• Point of Contact for APAC region on process establishment
• Translated stakeholder requirements into user stories while managing, ranking, and prioritizing them in the backlog to achieve the sprint targets with the development team
• Facilitated Sprint Greening and Sizing, Sprint Planning, Sprint Retrospectives, Deployment activities
• Supported Testing team in developing the test plan, perform User Acceptance Testing, and give go-ahead for Production
• Responsible for project roll-out training, production support on daily basis for users globally resulting in increasing the number of customers using our solution from 10 to 200 in 1.5 years
• Worked with cross-functional teams such as Business, SAP and Infrastructure for the successful delivery of project features and capabilities
• Documented lessons learnt and the developed process in optimizing the time and resources required to review and approve the Manufacturing Record Book for final shipment of products

Worked as a SAP technical consultant in support with SAP ABAP

• Maintained customized applications for German Automotive Client BMW
• Responsible for analysis and debugging of ABAP related issues such as IDocs, Reports and Programs
• Handled critical issues providing full support in IM, PM and functional issues
• Monitored the SAP system and generating reports to share with the client
• Supervised monitoring activities performed by junior resources and providing them with adequate Knowledge Transition