RISHIKA M

New Retail Internet Banking Development:

• Working in the process of migrating and revamping the Retail Internet Banking Platform.
• Working closely in the module of Credit Card, Fund Transfer, Bank Accounts, and Deposits in migration process.
• Developed product roadmap and Identified key milestones for successful launch of new products.
• Maintained close relationship with Vendors, Partners, and Other stakeholders.
• Coordinated cross-functional teams to ensure timely delivery of projects.
• Worked closely with marketing team to create effective campaigns that drive customer engagement products.
• Analyzed KPIs and user feedback to monitor product performance and make data-driven decision.
• Worked in JIRA tool to closely monitor, and track the progress of the project.
• Worked in Python and Other AI tools to create the presentation.

Credit Card:

• Worked in the migration and revamping process of credit card module.
• Provided technical guidance to engineering team during development process ensuring quality control standards are met.
• Coordinated with the Usability study team to analyze the customer's understanding towards the new Credit card module.
• DEH -
• KPI -
• Successfully revamped the credit card module and launched it to the employees of ICICI bank for the beta testing.
• Trained 1 Lakh+ Employees about the New Credit Card module.
• Created the effective marketing campaign for the module.
• Created Microsoft forms to collect and closely monitored the feedback and complaints of the employees to the further improvement of the product.

Systems Engineer (Nov 2019 - Jun 2021)

• Developed Android mobile and tablet application for Banking.
• Documented architected and implementation for internal and external consumptions.
• Closely collaborated with internal and external team members to keep track of the progress and identified roadblocks.
• Achieved 100% satisfaction from the Indian Bank client.

Assistant System Engineer (Nov 2018 - Oct 2019)

• Developed Android mobile application using Kotlin Language.
• Performed regression and system-level testing to verify software quality and function prior to release.

Assistant System Engineer Trainee (Nov 2017 - Oct 2018)

• Trained in JAVA Language and developed web application.