Ravi Gond
Sales Engineering Manager | Kore.ai
Hyderabad
Summary
Dynamic Sales Engineering Manager with a proven track record at Kore.ai, leveraging Gen AI and LLM expertise to drive innovative solutions. Skilled in stakeholder communication and strategic planning, I excel in enhancing client partnerships and delivering impactful demos, resulting in increased trust and successful project outcomes.
Overview
13
13
years of professional experience
Work History
Sales Engineering Manager
Kore.ai
11.2022 - Current
- Onboarded 3 customers in the first year of joining in APAC, a greenfield market for Kore.ai.
- Responsible for APAC as region with focused region as India and Indonesia
- Support Account Executives in requirement gathering and understanding customer pain points further reducing the sales cycle by 20%
- Analyze customer requirements and propose a solution approach utilizing Gen AI and LLM-based solutions, including Agentic Applications and AI agents.
- Prepare solution demos to prove concepts and proposed functionalities.
- Understand market trends and upcoming and existing LLMs and how to utilize them for solutioning.
- Conduct customer workshops and sales enablement for partners on new products and features.
- Offer post-sales support.
Presales Manager
Larsen & Toubro Technology Services
05.2017 - 11.2022
- Delivered business and technology advisory to optimize and transform client portfolios, resolving critical challenges.
- Led initiatives in AI-based Video Analytics, IoT/ICT, Integrations, and Cloud Strategy to drive business transformation.
- Collaborated with CXOs, key decision-makers, and technology partners to align solutions with strategic objectives.
- Spearheaded pre-RFP discussions, opportunity assessment, and customized solutioning for Smart City, Safe City, and Utilities domains.
- Drove new market penetration, upselling strategies, and techno-commercial offer preparation to enhance revenue opportunities.
- Established credibility with clients through subject matter expertise, leading to increased trust and stronger partnerships.
- Trained junior pre-sales team members, improving overall team performance and knowledge base.
Test Engineer
Atos Origin
08.2012 - 06.2015
- Analyzed client requirements and developed test strategies to enhance project quality.
- Maintained up-to-date documentation of all test plans, procedures, results, and defect tracking databases for future reference or audits.
- Created comprehensive test plans, test scripts, and use cases to support testing objectives.
- Collaborated with development teams to identify, reproduce, and resolve software issues promptly.
- Conducted system & integration testing for applications, including for KPN, a Dutch telecommunications company.
Education
MBA - Sales And Marketing
Indian Institute of Management, Indore
Indore 04.2001 -
Bachelor of Technology (BTech) - Electronics And Communications Engineering
Motilal Nehru National Institute Of Technology
Prayagraj 04.2001 -
Skills
Generative AI and LLMs
Agentic Applications
Prompt Engineering
Decision-making skills
Stakeholder communication
Strategic planning
Timeline
Sales Engineering Manager
Kore.ai
11.2022 - Current
Presales Manager
Larsen & Toubro Technology Services
05.2017 - 11.2022
Test Engineer
Atos Origin
08.2012 - 06.2015
MBA - Sales And Marketing
Indian Institute of Management, Indore
04.2001 -
Bachelor of Technology (BTech) - Electronics And Communications Engineering
Motilal Nehru National Institute Of Technology
04.2001 -
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