Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Listening Music, enjoying the Green nature
Additional Information
Languages
Trained in Effective Claims Management, at NIA PUNE,
Undergone Health Insurance Claims
Projects U/w and Claims
Marine Workshops, RAISE by NIA
Timeline
Generic

RAVINDER VODDE

HYDERABAD

Summary

Accomplished Deputy Manager at UIIC LCB, adept in process and settlement of various claims and task delegation. Spearheaded effective improvement plans, achieving management's highest satisfaction. Excelled in staff supervision, enhancing customer service and satisfaction. Demonstrated exceptional decision-making capabilities, contributing to streamlined operations and cost savings. Customer-focused professional with successful 32-year career in General Insurance Industry. Dynamic successful applying Technical and Professional skills in busy business environment.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Asst/ Deputy Manager

UIIC LCB
03.2015 - 09.2024
  • Effective improvement plans in alignment with goals and specifications of organisation to the best satisfaction of management.
  • Liaised with team members, stakeholders and vendors to coordinate activities, provisioning, environment setup, risk mitigation and follow-up.
  • As team leader for Claims
  • Handled all corporate legal cases, Consumer cases of property, liability, personal accident, health etc.
  • Insurance Ombudsman Matters
  • RTI, Grievance, HR , Administration

Administrative Officer

Corporate Cell
12.2011 - 02.2015
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Supervised and guided new Officers and responded quickly to questions to improve understanding of job responsibilities.
  • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
  • Updated reports, statistics and generated reports for company database.
  • Drafted common document templates to reduce time spent creating documents from scratch.
  • Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
  • All Claims Management, Meetings with clients and intermediaries

Stenographer, Sr. Assistant

Divisional Offices
03.1993 - 11.2011
  • Assisted Divisional Managers in all aspects of business operations, Key Performance Areas
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Greeted guests in with friendliness and professionalism.
  • Worked closely with Management to provide effective assistance for specific aspects of business operations.
  • Trained Agents and supervised employees on office policies and procedures.
  • Streamlined office operations by effectively monitoring and addressing client correspondence and data Communications.
  • Handled all claims,
  • Handled consumer cases, TP claims, Health Insurance Claims, Visited Hospitals for verification of patients identity.
  • Discussed with Advocates for effective defenses in litigations to appraise the judges
  • Discussed with Surveyors, Investigators, Doctors for effective claims settlement.

Education

Master of Arts - PSYCHOLOGY

IGNOU
NEW DELHI

MBA - H R

ACHARYA NAGARJUNA UNIVERSITY
GUNTUR, A.P.
03.2011

Master of Commerce , - Financial Management

KAKATIYA UNIVERSITY
WARANGAL
02.1992

Skills

  • Task Delegation
  • Process and settlement of various claims
  • Quick decision-making abilities
  • Cost analysis and savings
  • Impart Training and to guide in regular office matters
  • Purchasing and planning
  • Decision-making capabilities
  • Product and service knowledge
  • Budget assistance
  • Staff Supervision
  • Customer service and satisfaction
  • Workload Management

Accomplishments

  • Achieved Management Targets in settlement of claims, Business Growth, Cost reduction by various managerial tools.

Certification

Fellow in Insurance Institute of India


Listening Music, enjoying the Green nature

Enjoying with nature, Looking for new friends, acquiring knowledge which may boost my thought processing.

Additional Information

Having rich experience and seasoned in General Insurance I am confident to utilise my expertise in serving various stake holders.

Languages

English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Telugu
Bilingual or Proficient (C2)

Trained in Effective Claims Management, at NIA PUNE,

Undergone training for Effective Claims Management.  How best an insurer settle the claims

Undergone Health Insurance Claims

Since the Health Insurance is a bleeding portfolio, several crux of claims have been learnt at NIA Pune

Projects U/w and Claims

Undergone training for Senior Executives to  for prudent u/w and claims management. 

Marine Workshops, RAISE by NIA

* Attended several workshops of Marine, Property claims

* Enriched knowledge by RAISE (Rebuild, Accelerate, Inspire, Sustain Excellence) Training at NIA Pune during 2022. At the behest of the DFS-MoF, NIA has organized a comprehensive Learning and Development (L&D) intervention for public sector general insurance companies (PSGIC) called the RAISE Programme. The RAISE Programme is a multidimensional intervention for the PSGICs' senior management leaders and select middle-ranking officials.

Timeline

Asst/ Deputy Manager

UIIC LCB
03.2015 - 09.2024

Administrative Officer

Corporate Cell
12.2011 - 02.2015

Stenographer, Sr. Assistant

Divisional Offices
03.1993 - 11.2011

Master of Arts - PSYCHOLOGY

IGNOU

MBA - H R

ACHARYA NAGARJUNA UNIVERSITY

Master of Commerce , - Financial Management

KAKATIYA UNIVERSITY

Similar Profiles

CREATE PROFILE
RAVINDER VODDE