Ranjith Cheela
Project lead
Hyderabad
Summary
Dynamic and strategic Client Relationship Manager with a proven track record of delivering exceptional client satisfaction and overseeing successful outsourced solutions. Adept at managing client communication at an executive level, and fostering strong, long-lasting relationships. Skilled in leading teams to deliver continuous, effective solutions within budget and contractual requirements. Proficient in delivering technical solutions and services, providing thought leadership and ensuring project completion. Exceptional in identifying opportunities for continuous improvement and mentoring less experienced staff.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
Work History
Project Lead
Mphasis
Hyderabad
08.2022 - Current
- Identify opportunities within client environments and pitch for Statement of Work (SOW) amendments to secure additional business
- Conduct daily scrum meetings and forecast deliveries according to the project plan
- Provide technical leadership, address client technical challenges, and derive solutions for the team to ensure seamless project execution
- Oversee a team of 40 professionals across different technologies to provide strategic solutions to clients
- Generate weekly, bi-weekly, and monthly reports for management and clients, ensuring transparency and communication
- Work closely on Resource planning and allocation
- Provide technical support to the sales team in pitching sales, identifying project timelines, and negotiating delivery milestones with clients
- Help in creating the RACI metrics for the project
- Experience in working and managing all the technical challenges in both the fixed bid, and T&M projects ranging from 4$million to 7.5$million
- Experience in designing and delivering projects based on milestones
Senior Tech Leadhy
HCL Technologies
Hyderabad
05.2021 - 11.2021
- Leading 18 people team for the complete automation space, including technologies like BPM and multiple RPA tools
- Worked on the RACI metrics and SOW between the organizations
- Handling the complete delivery of projects across 3 automation domains
- Responsible for the change approvals though the lifecycle
- Handling the complete support of the automation space for 24/5
- Designed the migration of RPA BOTS from AA 10.X to AA360
- Responsible for the product setup and configuration, where I leverage the product architecture to get that fit in to organizational architecture
- AA 360 cloud is configured in to organizational cloud and on-prem servers so that BOT agents can execute in real time
Software Engineer
Franklin Templeton
Hyderabad
01.2018 - 05.2021
- Leading 18 people team for 24/5 support and delivery of the BOTs
- Governance of the complete RPA at the enterprise level
- Maintenance of the BOTs in the production and fixing the prod issues based on the Change lifecycle
- Worked in the COE team where we deliver BOTs to production, for the newly on boarded LOBs, and setup guidelines to move these BOTs in to production
- Had good knowledge on multiple tools of RPA like Automation Anywhere, WIN Automation
- Preparing SDD and BRDs for all my projects
- End to end phases implementation of RPA experience, identifying the process, inception, design, construction, transition to production and production support as well
- More focused on the BOT mobility in production to minimize the business impact
- Built some frameworks which enables BOT uniformity across the organization in Automation Anywhere and Win Automation
- Managed the complete production environment and controls the releases across the organization
Senior Software Engineer
Cognizant Technologies
Hyderabad
04.2017 - 12.2017
- Worked as a Lead developer supervising the team
- Developed 4 Projects on Automation Anywhere and WIN Automation
- Prepared the BRD and SDD end to end for 6 processes
Senior System Administrator
ORACLE
Hyderabad
08.2016 - 03.2017
- Worked in a PD team where are responsible for the issue fix at the client on the Oracle fusion products like OIM, OAM, and WebLogic 24
- 7 shift
- Worked on the Fusion middleware products in the cloud spark systems, where responsible for closing the customer tickets for the technical issues
- Responsible to create the environments and configurations based on the client requirements
Senior Engineer
Virtusa
Hyderabad
10.2010 - 08.2016
- Worked here on Multiple technologies like Oracle fusion middleware, WebLogic Admin, OIM,OAM,RPA
- Responsible for all the UAT and Prod deployments
- Responsible for the environment setup and issues to be fixed
- Responsible for the application availability, and resolving the environment issues
- Responsible for the patching of the products
- Worked in 24
- 7 shift for the maintenance of the applications and change management as an implementor
- I have been Introduced to various RPA tools here like Work Fusion, Automation Anywhere, UIPATH, XAI etc
- Developed almost 12 processes here including some POCs, for different internal HR teams and external vendors like CITI BANK, BT etc
- Main responsibilities in RPA were, gathering information from BA, preparing SDD, developing the modules, integrating them as per the Architect design, Performing UAT, and support in prod
Education
High School Diploma -
Gowtham Public School
Vijayawada, India 06.2002 - 03.2003
Bachelor of Science - Electronics And Communications Engineering
Anurag Engineering College
Kodad 04.2005 - 05.2009
Skills
Change management
Service Now
Project Management
JIRA
Data engineering
AI
ML
undefinedCertification
Masters Project Management, AIPM
Accomplishments
- Resolved product issue through consumer testing.
- Achieved Employee satisfactory awards by completing Projects before the deadline with accuracy and efficiency.
- Earned client trust by expertly managing relationship and account management tasks, building and maintaining strong, long-lasting client relationships, and consistently meeting and exceeding client expectations.
- Good understanding in preparing RFIs and RFPs and creating strategies for specific account targeting
Timeline
Project Lead
Mphasis
08.2022 - Current
Senior Tech Leadhy
HCL Technologies
05.2021 - 11.2021
Software Engineer
Franklin Templeton
01.2018 - 05.2021
Senior Software Engineer
Cognizant Technologies
04.2017 - 12.2017
Senior System Administrator
ORACLE
08.2016 - 03.2017
Senior Engineer
Virtusa
10.2010 - 08.2016
Bachelor of Science - Electronics And Communications Engineering
Anurag Engineering College
04.2005 - 05.2009
High School Diploma -
Gowtham Public School
06.2002 - 03.2003
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