Ramya Rani Arigela

• Improved business processes by analyzing current practices and recommending optimization strategies.
• Enhanced company-wide decision-making by developing comprehensive reports on key performance indicators.
• Streamlined project management with effective communication and collaboration across cross-functional teams.
• Played a pivotal role in various projects aligned with the product roadmap, including
  Cobalt 5.0 Booking Management System (BMS), Reservations, RPOS & Member App, Member Website and Admin Site.
• Led the BMS, Reservations, RPOS modules within the Core Platform, while also managing the Cobalt App/Member Private site in the Engage module. Supported club members in various activities, such as reservations, golf tee time requests, online payments, event registrations, and more.

Responsibilities:

• Analyzed competitor applications, identified gaps, and created new product requirements.
• Collaborated with key stakeholders to convert business requirements into meaningful user stories for the development team.
• I took personal responsibility to ensure that documentation accurately mirrored the functionality delivered.
• I played a crucial role in various project stages, such as system test reviews, development design reviews, usability studies, and product/feature walkthrough.
• My responsibilities extended to conducting comprehensive functional testing and providing sign-off for features delivered within the sprint. - Effective coordination and collaboration across business and technology functions were pivotal in delivering comprehensive solutions.

• Enhanced user experience by simplifying complex technical concepts into easy-to-understand documentation.
• Increased product adoption by creating clear and concise user guides, manuals, and online help resources.
• Collaborated with cross-functional teams to gather information for accurate and comprehensive documentation.
• Improved customer satisfaction with well-structured troubleshooting guides addressing common issues.

Responsibilities

• Conduct thorough research and analysis to understand complex technical concepts and translate them into easily understandable documentation for diverse audiences.
• Participate in document review and revision processes, incorporating feedback from stakeholders to improve the quality and usability of technical documentation
• Support cross-functional teams by providing documentation support during software development, testing, and release cycles
• Communicate effectively with team members and stakeholders to clarify requirements, address questions, and ensure alignment on documentation deliverables and timelines.

• Lead a team of GIS professionals in executing project tasks and achieving project objectives within defined timelines and quality standards.

• Alpha Coordinator for NHT (New Hire Team). Proactively take initiatives in improving the subject knowledge of the NHT. Performance management of the NHT batch.