Summary
Overview
Work History
Education
Skills
Accomplishments
Tools
Languages
Timeline
Generic

Ramya Rani Arigela

Hyderabad

Summary


Senior PMO Analyst offering 5+ years of experience in establishing and managing project management processes, methodologies. Expertise in overseeing project portfolios, ensuring alignment with organizational goals, and driving the successful delivery of projects on time. Proficient in resource management and performance monitoring, with a strong ability to foster collaboration between cross-functional teams and stakeholders. Skilled in utilizing industry-standard project management tools (Click-up). Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
12
years of professional experience

Work History

Senior PMO Analyst

CSSI India Center Private Limited (CSSI)
12.2021 - Current
  • Skilled in creating, updating, and enforcing SOPs, Release Notes to ensure consistency in project management practices across the organization.
  • Provide oversight to ensure projects follow approved processes, meet deadlines.
  • Manage and prioritize the project portfolio to ensure the allocation of resources to high-priority and strategic projects. Allocate and manage resources across multiple projects to optimize project success.
  • Develop and maintain project performance metrics to track project progress, quality, and outcomes
  • Establish and enforce standardized project management methodologies (e.g., Waterfall, Agile)
  • Streamlined project management with effective communication and collaboration across cross-functional teams.


Responsibilities:


  • Ensure project selection and prioritization align with business objectives and provide value to the organization
  • Assist in forecasting resource needs and managing resource utilization.
  • Provide support and guidance for risk management processes across all projects.
  • Analyzed competitor applications, identified gaps, and created new product requirements.
  • Effective coordination and collaboration across business and technology functions.
  • Deliver weekly releases to clients, ensuring timely deployment of updates and enhancements.
  • Prepare and share comprehensive release notes, including details on change requests, value additions, and defect resolutions.

Technical Writer

Seera Soft Private Limited, Hyderabad
04.2020 - 11.2021
  • Coordinate project timelines, milestones, and deliverables, ensuring projects are completed on time and within scope
  • Maintain and update project documentation, including plans, schedules, reports, and meeting minutes, ensuring all documents are accurate and accessible.
  • Enhanced user experience by simplifying complex technical concepts into easy-to-understand documentation.
  • Collaborated with cross-functional teams to gather information for accurate and comprehensive documentation.
  • Improved customer satisfaction with well-structured troubleshooting guides addressing common issues.


Responsibilities

  • Participate in document review and revision processes, incorporating feedback from stakeholders to improve the quality and usability of technical documentation
  • Support cross-functional teams by providing documentation support during software development, testing, and release cycles.
  • Communicate effectively with team members and stakeholders to clarify requirements, address questions, and ensure alignment on documentation deliverables and timelines.

Pod Lead

Wipro
06.2017 - 07.2018
  • Improved production efficiency by implementing Lean principles and processes, streamlining workflows and reducing waste.
  • Led cross-functional teams in continuous improvement projects, resulting in enhanced productivity and reduced costs.
  • Developed and executed strategic plans for process improvement, driving operational excellence across the organization.
  • Trained staff on Lean methodologies, empowering employees to identify and address inefficiencies proactively.


Responsibilities

  • Actively participate in performance evaluations, goal setting, and career development discussions with team members to support their professional growth and advancement within the organization.
  • Serve as a primary point of contact for project-related inquiries, issues, and escalations, and coordinate with internal and external stakeholders to resolve them effectively.
  • Lead a team of GIS professionals in executing project tasks and achieving project objectives within defined timelines and quality standards.
  • Plan and prioritize project activities, assign tasks to team members, and monitor progress to ensure timely delivery of project milestones and deliverables.
  • Conduct regular team meetings to review project status, address challenges, and provide updates on project progress to stakeholders.


Pod Lead

Teleperformance Global Services Private Ltd
10.2012 - 05.2017
  • Alpha Coordinator for NHT (New Hire Team). Proactively take initiatives in improving the subject knowledge of the NHT. Performance management of the NHT batch.
  • Improved product quality by implementing rigorous testing procedures and providing valuable feedback to development teams.
  • Established effective communication channels for reporting defects, resulting in faster resolution times and increased customer satisfaction.
  • Collaborated with cross-functional teams to identify risks and provide recommendations for mitigation strategies.
  • Managed multiple projects simultaneously, prioritizing tasks based on business impact and deadlines.


Responsibilities

  • Participated in design reviews to provide input on potential quality concerns early in the development lifecycle.
  • Facilitated knowledge sharing among team members by organizing regular training sessions and presentations on relevant topics.
  • Established a strong reputation for delivering high-quality products in a timely manner, resulting in increased client trust and repeat business.
  • Communicated directly with QA team to resolve user-reported problems and questions.
  • Acted as key point of contact for all QA aspects of releases by providing QA services and coordinating QA resources internally and externally.
  • Updated training database to help resolve common issues.
  • Documented testing procedures for developers and future testing use.
  • Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.

Education

Bachelor of Technology - Electrical, Electronics And Communications Engineering

JNTU Hyd - Mahaveer Institute of Science & Tech
06.2011

Skills

  • Project Scheduling Tools (eg, Clickup)
  • Communication & Stakeholder Management
  • Documentation & Reporting
  • Time Management & Organization
  • Risk Management & Problem Solving
  • Agile & Waterfall Methodologies
  • Requirement Analysis
  • Mockup Prototyping
  • Process Flows
  • Workflow Analysis
  • Documentation- SOW & Release Notes
  • App Testing & Quality Assurance
  • Thorough Evaluation
  • Client Interactions
  • Sprint Planning and Scrum Meetings

Accomplishments

  • Alpha Coordinator for NHT (New Hire Team). Proactively take initiatives in improving the subject knowledge of the NHT. Performance management of the NHT batch.
  • Led team of 5 new clubs in determining promotional aspects for the successful launch of a new product within the Cobalt Product Development portfolio
  • Provided error-free TestFlight links to clients, resulting in a seamless user experience during testing phases. Received significant appreciation from the Managing Director for the high-quality delivery.

Tools

MS Office - Excel, Word, Power point 

BPMN- Visio & Draw.io 

PM Tools - Azure, JIRA, ClickUp 

Prototyping- Azure RP, MS Paint


Languages

English
Advanced (C1)
Telugu
Intermediate (B1)
Hindi
Intermediate (B1)

Timeline

Senior PMO Analyst

CSSI India Center Private Limited (CSSI)
12.2021 - Current

Technical Writer

Seera Soft Private Limited, Hyderabad
04.2020 - 11.2021

Pod Lead

Wipro
06.2017 - 07.2018

Pod Lead

Teleperformance Global Services Private Ltd
10.2012 - 05.2017

Bachelor of Technology - Electrical, Electronics And Communications Engineering

JNTU Hyd - Mahaveer Institute of Science & Tech
Ramya Rani Arigela