Ramdas Biradar
Summary
Proven leader and problem-solver with a track record of optimizing operations and enhancing team performance at Axima Logistics. Excelled in critical thinking and forklift operation, significantly improving inventory management and operational efficiency. Skilled in staff training and IT management, consistently achieving and surpassing company goals.
Overview
11
11
years of professional experience
Work History
Team Lead
Cognizant Technology Solutions, CTS
11.2017 - Current
- Managing Video reporting team of 25 associates
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Assisted in recruitment of new team members, hiring highest qualified to build team of top performers for 3 process.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Worked with team to identify areas of improvement and devised solutions based on findings through Looker studio & Google Sheet based Automations which helped save us 2 FTE for Q1'24 & Q2'24.
Subject Matter Expert
SITEL India Pvt Ltd
06.2013 - 09.2017
- Enhanced decision-making processes for management through timely delivery of accurate and relevant MIS reports.
- Produced tables, pivot reports and charts for use in key decision-making processes.
- Generated reports each month covering Incentive, Billing data.
- Improved data accuracy by streamlining the collection, analysis, and reporting of critical business metrics.
- Used Avaya to input, analyze and model data.
Education
Bachelor of Information Technology
Auroras Engineering College
Bhongir, India05.2013
Board of Intermediate Education
Intermediate From - Sri Chaitanya Jr.College
Hyderabad, India03.2009
Board of Secondary Education
SSC From - Vignan High School
Hyderabad, India03.2007
Skills
- Proficient in Microsoft Word, Excel, PowerPoint, Google Sheets, Looker Studio
- Planning and coordination
- Software Installation, Technical Support
- Data Analysis
- Analytical Thinking and Problem Solving
- Resource Allocation
- Production Monitoring
Timeline
Team Lead
Cognizant Technology Solutions, CTS
11.2017 - Current
Subject Matter Expert
SITEL India Pvt Ltd
06.2013 - 09.2017
Bachelor of Information Technology
Auroras Engineering College
Board of Intermediate Education
Intermediate From - Sri Chaitanya Jr.College
Board of Secondary Education
SSC From - Vignan High School
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