

Senior Enterprise Architect & Global Operations Leader with 21+ years of distinguished experience directing high-availability mainframe architectures across Banking, Insurance, and Financial Services. Proven track record of safeguarding multi-million dollar asset portfolios by bridging the gap between complex SDLC delivery and strict operational SLAs. Adept at driving cross-functional collaboration between onshore business units, corporate technology teams, and offshore response groups to eliminate operational bottlenecks and secure 24/7 system stability.
Role Overview
Leads mainframe application architecture and production support for high-availability securities and trade processing systems across the Americas (AMRS) region. Manages the complete Software Development Life Cycle (SDLC) from initial analysis through design, coding, testing, environment setup, and final QA. Directs a dedicated mainframe engineering team to ensure absolute system stability, zero-downtime operations, and strict regulatory compliance.
Key Responsibilities & Impact
Role Overview
Managed day-to-day production support, incident resolution, and monthly maintenance releases for core mainframe applications. Handled the full process for system updates—from analyzing business requirements and designing code changes to executing multi-level testing and coordinating with release management for stable deployments.
Role Overview
Served as the primary onsite lead managing end-to-end software delivery and production support for the mortgage system. Led both development and testing teams while acting as the main point of contact for the client. Balanced daily operational stability with system enhancements by managing on-call support, analyzing client requests, and overseeing monthly deployment packages.
Role Overview
Analyzed legacy configurations, designed solutions, and delivered software updates for Danske Bank’s core systems. Partnered directly with client stakeholders to translate complex requirements into technical designs, utilizing bank-specific tools to ensure seamless system integration, thorough testing, and predictable delivery schedules.
Role Overview
Analyzed legacy configurations, designed solutions, and delivered software updates for Danske Bank’s core systems. Partnered directly with client stakeholders to translate complex requirements into technical designs, utilizing bank-specific tools to ensure seamless system integration, thorough testing, and predictable delivery schedules.
Key Responsibilities
z/OS ,COBOL, JCL, DB2,CICS
Mainframe Tools:
OPC Scheduler, Expeditor, Librarian, Alchemist, Data Manager, ABEND AID,SPUFI, QMF, RTOOLS, DB Visualizer, SARTSO/ISPF, SCLM, FILE-AID, ENDEVOR, CA7, INSYNC
Incident management
Problem management
Change management
SLA management
Production monitoring
Mainframe architecture
SDLC oversight
Team supervision
Stakeholder coordination
Production automation
Automated Efficiency: Automated batch monitoring, cutting manual intervention by 65% ensuring 99.9% SLA compliance across 1,500+ daily batch jobs., AI-Driven Monitoring: Implemented Dynatrace, Splunk & AIOps, reducing incident incident time by 40% and improving anomaly detection accuracy by 30%., Technical Optimization: Identified critical technical debt, boosting batch performance by 25% and reducing overnight processing delays by 2 hours., Leadership Excellence: Directed an 18-member global team across onshore and offshore supporting millions of customers in commercial & security management., Operational Resilience: Designed and executed disaster recovery drills ensuring zero data loss and full business continuity., Business Impact: Streamlined delayed feed handling, saving the company an estimated $1.2M annually.