Ramakrishna Narendarpurapu

• Successfully addressed and resolved client-reported issues using CLM/JIRA, ensuring high client satisfaction.
• Demonstrated a strong commitment to delivering timely and effective solutions, enhancing overall client experience.
• Maintained detailed documentation of issues and resolutions, contributing to a robust knowledge base for future reference.
• Collaborated effectively with cross-functional teams to identify, analyze, and resolve defects in a timely manner.
• Enhanced system reliability and performance through diligent troubleshooting and problem-solving efforts.

Backend development of Finacle Payment Solution.

• Performed unit tests on business logic, ensuring functionality and reliability through thorough validation.
• Implemented RabbitMQ quorum queues to enhance message reliability and fault tolerance within the system.
• Developed and integrated middleware, APIs, and nodes, facilitating seamless communication and functionality across components.
• Conducted performance testing to analyze transactions per second (TPS), response times, and identify bottlenecks or bugs.
• Refactored code to optimize performance, improving system efficiency and responsiveness.

Tools: Node.js, loopback, express.js, Node-RED, PostgreSQL, Redis, RabbitMQ, Mocha