JIRA
IT -Business Analyst with over 12 years of experience specializing in Cards & payments for Multinational banking company.
Participated in pre-sales strategy planning as well as demonstrating solutions.
Conducting research on new products and evaluating specific requirements of customer.
Coordinating training sessions for sales and marketing staff.
Associating with marketing and sales professionals to develop and implement effective marketing plans.
Maintaining good relationships with internal and external business partners.
Working with customers to ensure smooth delivery and implementation of software solutions.
Agile Methodology
Stakeholder Management
Requirements Gathering
Business Process Mapping
Gap analysis
Received 5keys recognition for best innovation & customer service from JP Morgan chase
JIRA
MS VISIO
BALASAMIQ MOCKUP
Axure RP
Confluence
SQL
Certified Product owner