RAJ KUMAR MUNJAM
Mancherial
Overview
7
7
years of professional experience
1
1
Certification
Work History
Relationship Manager
IDFC FIRST BANK
09.2024 - Current
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Participated in staff meetings to discuss innovative strategies to improve services.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Branch Sales Manager
HDFC Bank
09.2021 - 08.2024
- Handling the Team and Retail Asset Targets with primary focus of Current accounts, Saving accounts
- Resolved customer complaints to maintain high level of satisfaction.
- Collect Financial Statements, KYC norms and passport copy, other documents etc.
- Responsible for service related querie slike Address updation,nominee updation, signature addition/deletion, PAN updation. Mobile Banking and NetBanking Activation.
- Organize the Activities for Leads Generation through different sources. Responsible for handling Cross Selling products (LI,GI,GL,MF,Home loans, personal loan, Business loans,OD,LAP,EEG,KGC, EDC etc. )
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Analyzed financial statements to identify cost control initiatives.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Assistant Manager
Axis Bank
12.2019 - 09.2021
- The Primary focus of Current accounts & saving accounts.
- Collect Financial Statements,KYC norms and passportcopy,other documents etc.
- Submit the executed documents to operations department for setting up fund based & Non-fund based limits
- Organize the Activities for Leads Generation through different sources.
- Responsible for handling Cross Selling products ( LI, GI, GL, Homeloans,personal loan,Business loans,EDC etc.
Senior Sales Executive
HDB Financial Services
05.2017 - 10.2019
- Handling the Retail & Asset Targets with primary focus of forex cards.Conversion of currency to other country currency in loading or reloading forexcards.
- Use to handle 2 Branches coordinating with the Existing and portfolio customers
- Collect Financial Statements, KYC norms and passport copy,other documents etc.
- Submit the executed documents to operations department for setting up fund based &Non-fund based limits
- Organize the Activities for Leads Generation through different sources.
- Responsible for handling Cross Selling products (Credit cards. And based on loans)
Education
B.TECH - Electrical Engineering
JITS
Karimnagar, India07-2014
Skills
- Client Relationship
- Management Anti Money Laundering(AML)
- Client Engagement
- Serve Customer Needs
- Customer Portfolio Management
- Customer Satisfaction
- Open New Accounts
- Money Transfers
- Loans
- Revenue Generation
Certification
- Achieved Appreciation Certificate for CASA Productivity
- Achieved Appreciation Certificate and Award for BullRun Contest from 2021.
- Achieved Appreciation Certificate for Unsecure loans Powerplay I,II,Contest from Country Head Month of Apr-Jun'22
Additional Information
Personal Details
Date of Birth:22-05-1993
Gender:MALE
Marital status:Married
Languages Known :English,Hindi,Telugu
Nationality:Indian
Hobbies:Listening Music,Singing,playing cricket
Timeline
Relationship Manager
IDFC FIRST BANK
09.2024 - Current
Branch Sales Manager
HDFC Bank
09.2021 - 08.2024
Assistant Manager
Axis Bank
12.2019 - 09.2021
Senior Sales Executive
HDB Financial Services
05.2017 - 10.2019
- Achieved Appreciation Certificate for CASA Productivity
- Achieved Appreciation Certificate and Award for BullRun Contest from 2021.
- Achieved Appreciation Certificate for Unsecure loans Powerplay I,II,Contest from Country Head Month of Apr-Jun'22
B.TECH - Electrical Engineering
JITS
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