Performance-driven Assistance Vice President 17 years of experience aligning systems with business requirements, policies, and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.
Overview
17
17
years of professional experience
Work History
Assistant Vice President
Infinite Computer Solutions
04.2024 - Current
Assistance Vice President with around 17+ Years of experience and handling 3 Major Portfolios in Infinite Digital Engineering Services for Nokia CNS Core - Custom Apps and Solutions, Subscriber, Signaling and Policy and Testing
Handling 600+ resources team and Managing 200+ projects for Nokia CNS Core with a revenue of approx. 10 M$
Responsible for Top line and Bottom line all 3 Portfolio's
Delivering Multiple projects in Work Package Mode (Scope Based)
Handling Customer Governance Meetings for all the 3 Business Units
Expertise in Full Life Cycle of Project Management, Resource, Customer Escalation Management and PMO activities
Customer Engagement and Relationship
Value Propositions to Customers to reduce the Operational cost
Involvement in Technical Go Live and Business Go Live planning, execution, monitoring, and control till its closure
Involvement in Technical Team engagement, Task Allocation, Technical Gap Assessment, Knowledge Skill Matrix, Maintain Project Management Repository.
Involved in Initial Customer Assessment to find the Scope for Project implementation.
Supported Sales Team in preparing Sales Collaterals production
Expertise in preparing the RFQs for New Business requirements
Expertise in Large scale transitions and vendor consolidation
Expertise in Cost optimization program
Strong leadership, inter-personal, and collaboration skills.
·Proven ability to increase employee engagement, build, retain and manage a highly skilled and motivated team
Strong project management skills and a track record of successfully managing change, process improvement, and operational performance.
Strong budget management skills and ability to develop and obtain approval for significant business cases.
Strong problem-solving and trouble-shooting skills including the ability to identify and evaluate business threats and opportunities.
Able to work under pressure of time deadlines, be flexible, and able to shift resources and priorities as required.
Technical Director
Infinite Computer Solutions
04.2022 - 03.2024
Working as a Senior technical project manager handling 90+ projects, around 150+ Resources with a revenue of Approx 4M $
Responsible for Project Management, Resource Management, and Escalation Management
Preparation of project plans with all the details of Project execution, Revenue, Cost, GM
Project Risk identification and develop a mitigation plan.
Involved in Change Management for activities to proceed out post-production release and change in production servers.
Be the FOA Customer production release initiator and make it successful.
Involvement in Technical Go Live and Business Go Live planning, execution, monitoring, and control till its closure
Involvement in Technical Team engagement, Task Allocation, Technical Gap Assessment, Knowledge Skill Matrix, Maintain Project Management Repository.
Involved in Operations Handover, CI Handover, Security Handover, and Database Handover activities. In short, Handled the project from the Initial Phase to Project Delivery followed by handing it over to the Project Maintenance team.
Involved in Initial Customer Assessment to find the Scope for Project implementation.
Technical Manager
Infinite Computer Solutions
04.2021 - 03.2022
Leading the team of 15 resources in vMTK & vIWSF Product Customization
We have successfully Migrated both MTK and IWSF Products from physicals (bare metal) to Virtual to Containerized Network Functions on Nokia Cloud Platform.
Have been involved in the design, development, and testing of these products, providing technical guidance to the team members, and interfacing with the customer(s) on requirements and delivery. Involved in design review and code review processes.
We have delivered all customer feature requests in the Agile mode of delivery.
I have been instrumental in putting various processes in place – like following Coding guidelines, creating documentation, onboarding resources, automation of regression test suites as part of deployment, and Creating MOMs for daily sprint calls, to keep track of project activities.
Have increased the productivity of the team by initiating the use of tools like JIRA for project management entirely, from writing user stories to creating and executing test cycles.
Senior Technical Lead
Infinite Computer Solutions
11.2017 - 03.2021
Working in the Verizon SRU (Software Release Update) Program, our team is Responsible for all IMS solution testing and Validation.
We have a Volte replica lab in Mura Hills (USA) for both AT&T and Verizon, our team is responsible for testing and validating new software releases of IMS Solutions from the R&D team in the lab before going to production (Live)
Implement the new software release in IMS solutions lab before proceeding with regression testing
Experience with Regression tests for COM (O-COM.P-COM) and CTAS, CSCF
·RCR (New features requested by the customer) testing for new features, test case writing, Reviewing the test case by the customer, and Execution of the test cases both manual and Automate (Using Robot Framework)
·Deploying the New IMS solutions in the Cloud (Virtual Lab) as per the customer's request
Carryout MOP validation and testing of all MOPS provided by the MOP team
JIRA tickets Raising with the R&D team for the software Bugs and continuous follow-up with them for resolution and release.
Regression test case automation using a robot framework.
Experience with VNFC deployment in VLAB using Hot and Tosca templates.
Deployed NTAS in Mura hills lab on top of CBIS(VIM) using CBAM (VNFM)
Technical Specialist
Mavenir Systems Private
01.2016 - 10.2017
Working in Level -3/4 Global Product support and testing team for all Voice IMS products, Our team mainly looks into MAVENIR core IMS Voice Products (CSCF, TAS, SCCAS, ATCF, UAG, SRVCC, EPDG, AGW, and CSFB).
Our team is Responsible for all Heat Tickets Raised by all our customers’ related issues in the Volte Network
Handling SL3, and SL4 trouble tickets as a part of operations work in the global product support team as a part of the job profile.
Shared RCA to the client as a part of Level 2 and Level 1 outages.
Good exposure in preparing Solution specification documents, High-level Design (HLD), Low-level Design (LLD), and Statement of Work (SOW).
Good exposure in preparing MOP for fixes/upgrades/features enhancement/configuration changes.
Performing all sanity test cases for new releases from R&D and sharing the Release notes to customers and preparation of MOP, and involved in FOA in production nodes
Analysis of Pcap Traces and Troubleshooting the Volte Network Issues.
Monitor and maintain all Volte Related KPIs within the Customer-agreed Thresholds.
Deployed New IMS solutions to customers as part of network expansions.
Simulate the live node issues in the Lab and check whether getting the same result as in live nodes.
Raising the Bugs to the R&D team and following up with them to get the resolution for the same.
Involving and implementing the new software release Upgrades in all IMS Voice products.
Making the nodes Live, doing Go-Live Checks, Manual Testing, and ATP Tests for New Live Nodes.
Senior Engineer
Ericsson Global Services
02.2014 - 12.2015
End-to-end analysis for Volte session and completion failures using Tems discovery, E2E Analyzer, and Wireshark traces
Volte analysis contained the analysis apart from the air interface, which includes the traces taken at the core end, which involved the SGi traces, S11 traces, User Equipment pcap traces, and UETR traces.
Being the first Volte network to be launched in the US market, doing end-to-end analysis to meet the KPIs per the customer demands was a major challenge in the project.
Drop Call analysis in both RF and Core sides Finding Cause for Drops and giving Recommendations to the Customer
Correlate the LTE signaling issues and SIP issues for problematic calls
Daily Volte Core KPI stats monitoring
Emergency Support Handling.
Senior Engineer
Alcatel Lucent Technologies
03.2012 - 02.2014
VIOP and SIP Signaling validation testing for SIP Call Flows.
Test Case Preparation and Design
Test Case Review and and Execution
Test Result documentation
Troubleshooting and Raising of Bugs
Verification of solved Bugs
Test Case Optimization
Senior Engineer
GTL
09.2010 - 11.2011
This project was to test and qualify the 99xx & and 89xx video phones with CUCM because of several issues raised by customers. I tested the following in this project
Basic remote & branch office video & Audio calls using 99xx & 89xx video phones
Complete regression of all supplementary services in this topology
Analyze & and document the invocation of the Video conference bridge for various call flows
Interop of basic features during a video conference from a remote office
Verified the fixes for the various issues raised by customers in this deployment model
Senior Engineer
Prithvi Information Solutions
05.2009 - 09.2010
Daily work on the worst cells in the network and take necessary action.
Plan network capacity improvement based on subscriber forecasts, call models, and traffic trends.
RF Planning, Site Survey, and Site Selection is based on Business and Network Requirements to get The Site Good R
Responsible for Coverage and Capacity Site Planning and survey nominal validations, maintaining the RF database.
Design Antenna heights and orientation for RF Coverage.
Review/ perform frequency planning and traffic analysis and make recommendations to meet ongoing capacity demands and to ensure the best quality of GSM networks.
LAC planning considering paging capacity, subscriber base, and calling pattern. Optimizing current LAC based on subscriber base and paging success rate.
Generation of Coverage prediction, Co-channel /Adj Channel interference area plots on the U-NET 2.2 & 2.3 AND ATOLL 2.7 & 2.8 planning tools
Engineer
Integrated Wireless Solutions Private
08.2007 - 05.2009
Performing Drive Tests of challenging areas, New Sites, and analysis of drive test logs Investigation for level, quality, interference, hardware check, and providing the drive reports, etc.
Issue rectification by drive test analysis, parameter tuning, resolving hardware issues, interference scanning, frequency retuning, missing neighbor addition, etc.
Redesigning of the network, Redesign including tilt and height adjustments, orientation changes for the best coverage and minimum adjacent and co-channel interference based on TA Plots, and Drive Test data in coordination with the Cell Planning Dept.
Implementation of various capacity enhancement features. Traffic parameter tuning etc., Power control features, AMR, HR feature. SDCCH and TCH Traffic planning for over/underutilized cells, BCCH and BSIC Planning.
Education
Master of Science - Industrial Electronics Technology