Rajendra Prasad Singathi

• Overall 17+ Years of experience in Software Services and Care domain and 5+ years of experience in leadership role.
• Currently handling 3 Business Units in Infinite DES for Nokia CNS Core - Custom Apps and Solutions, SSP and Solution Success
• Expert in delivering comprehensive services across the entire Nokia SSP product portfolio (HSS/HLR, SDL, AAA, AUSF UDM, EIR, MNP, NPC, CSD), including Design, Deployment, Integration, Upgrades, Migrations, and Acceptance testing
• Handling 600+ resources team and Managing 300+ projects for Nokia CNS Core with a revenue of approx. 20 M$
• Responsible and Accountable for Top line and Bottom line
• Delivering Multiple projects in Work Package Mode
• Handling Customer Governance Meetings for all the 3 Business Units
• Expertise in Full Life Cycle of Project Management, Resource, Customer Escalation Management and PMO activities
• Customer Engagement and Relationship


• Value Propositions to Customers to reduce the Operational cost
• Involved in Initial Customer Assessment to find the Scope for New RFPs
• Expertise in preparing the RFQs for New Business requirements
• Expertise in Large scale transitions and vendor consolidation
• Expertise in Cost optimization program
• Supported Sales Team in preparing Sale's Collaterals production
• Collaborated closely with executive leadership to align department goals with overall company objectives, resulting in stronger organizational cohesion.
• Fostered strong relationships with key clients, leading to repeat business and a significant increase in customer satisfaction ratings.
• Managed risk effectively by implementing robust compliance procedures and conducting regular audits of internal controls.
• Established a high-performance culture within the team by setting clear expectations and providing regular feedback on individual performance contributions.
• Strong leadership, inter-personal, and collaboration skills.
• Proven ability to increase employee engagement, build, retain and manage a highly skilled and motivated team
• Strong project management skills and a track record of successfully managing change, process improvement, and operational performance.
• Strong budget management skills and ability to develop and obtain approval for significant business cases.
• Strong problem-solving and trouble-shooting skills including the ability to identify and evaluate business threats and opportunities.
• Able to work under pressure of time deadlines, be flexible, and able to shift resources and priorities as required.

• Working as a Senior technical project manager handling 90+ projects, around 150+ Resources with a revenue of Approx 4M $
• Responsible for Project Management, Resource Management, and Escalation Management
• Preparation of project plans with all the details of Project execution, Revenue, Cost, GM
• Project tracking (Schedule, Cost, Quality), Delivery, Customer Facing, Escalation Handling
• Involved in Stakeholder Engagement.
• Project Risk identification and develop a mitigation plan.
• Involved in Change Management for activities to proceed out post-production release and change in production servers.
• Be the FOA Customer production release initiator and make it successful.
• Involvement in Technical Go Live and Business Go Live planning, execution, monitoring, and control till its closure
• Involvement in Technical Team engagement, Task Allocation, Technical Gap Assessment, Knowledge Skill Matrix, Maintain Project Management Repository.
• Involved in Operations Handover, CI Handover, Security Handover, and Database Handover activities. In short, Handled the project from the Initial Phase to Project Delivery followed by handing it over to the Project Maintenance team.
• Involved in Initial Customer Assessment to find the Scope for Project implementation.

• Leading the team of 15 resources in vMTK & vIWSF Product Customization
• We have successfully Migrated both MTK and IWSF Products from physicals (bare metal) to Virtual to Containerized Network Functions on Nokia Cloud Platform.
• Have been involved in the design, development, and testing of these products, providing technical guidance to the team members, and interfacing with the customer(s) on requirements and delivery. Involved in design review and code review processes.
• We have delivered all customer feature requests in the Agile mode of delivery.
• I have been instrumental in putting various processes in place – like following Coding guidelines, creating documentation, onboarding resources, automation of regression test suites as part of deployment, and Creating MOMs for daily sprint calls, to keep track of project activities.
• Have increased the productivity of the team by initiating the use of tools like JIRA for project management entirely, from writing user stories to creating and executing test cycles.

• Working in the Verizon SRU (Software Release Update) Program, our team is Responsible for all IMS solution testing and Validation.
• We have a Volte replica lab in Mura Hills (USA) for both AT&T and Verizon, our team is responsible for testing and validating new software releases of IMS Solutions from the R&D team in the lab before going to production (Live)
• Implement the new software release in IMS solutions lab before proceeding with regression testing
• Experience with Regression tests for COM (O-COM.P-COM) and CTAS, CSCF
• ·RCR (New features requested by the customer) testing for new features, test case writing, Reviewing the test case by the customer, and Execution of the test cases both manual and Automate (Using Robot Framework)
• ·Deploying the New IMS solutions in the Cloud (Virtual Lab) as per the customer's request
• Carryout MOP validation and testing of all MOPS provided by the MOP team
• JIRA tickets Raising with the R&D team for the software Bugs and continuous follow-up with them for resolution and release.
• Regression test case automation using a robot framework.
• Experience with VNFC deployment in VLAB using Hot and Tosca templates.
• Deployed NTAS in Mura hills lab on top of CBIS(VIM) using CBAM (VNFM)

• Working in Level -3/4 Global Product support and testing team for all Voice IMS products, Our team mainly looks into MAVENIR core IMS Voice Products (CSCF, TAS, SCCAS, ATCF, UAG, SRVCC, EPDG, AGW, and CSFB).
• Our team is Responsible for all Heat Tickets Raised by all our customers’ related issues in the Volte Network
• Handling SL3, and SL4 trouble tickets as a part of operations work in the global product support team as a part of the job profile.
• Shared RCA to the client as a part of Level 2 and Level 1 outages.
• Good exposure in preparing Solution specification documents, High-level Design (HLD), Low-level Design (LLD), and Statement of Work (SOW).
• Good exposure in preparing MOP for fixes/upgrades/features enhancement/configuration changes.
• Performing all sanity test cases for new releases from R&D and sharing the Release notes to customers and preparation of MOP, and involved in FOA in production nodes
• Analysis of Pcap Traces and Troubleshooting the Volte Network Issues.
• Monitor and maintain all Volte Related KPIs within the Customer-agreed Thresholds.
• Deployed New IMS solutions to customers as part of network expansions.
• Simulate the live node issues in the Lab and check whether getting the same result as in live nodes.
• Raising the Bugs to the R&D team and following up with them to get the resolution for the same.
• Involving and implementing the new software release Upgrades in all IMS Voice products.
• Making the nodes Live, doing Go-Live Checks, Manual Testing, and ATP Tests for New Live Nodes.

• End-to-end analysis for Volte session and completion failures using Tems discovery, E2E Analyzer, and Wireshark traces
• Volte analysis contained the analysis apart from the air interface, which includes the traces taken at the core end, which involved the SGi traces, S11 traces, User Equipment pcap traces, and UETR traces.
• Being the first Volte network to be launched in the US market, doing end-to-end analysis to meet the KPIs per the customer demands was a major challenge in the project.
• Drop Call analysis in both RF and Core sides Finding Cause for Drops and giving Recommendations to the Customer
• Correlate the LTE signaling issues and SIP issues for problematic calls
• Daily Volte Core KPI stats monitoring
• Emergency Support Handling.

• VIOP and SIP Signaling validation testing for SIP Call Flows.
• Test Case Preparation and Design
• Test Case Review and and Execution
• Test Result documentation
• Troubleshooting and Raising of Bugs
• Verification of solved Bugs
• Test Case Optimization

• This project was to test and qualify the 99xx & and 89xx video phones with CUCM because of several issues raised by customers. I tested the following in this project
• Basic remote & branch office video & Audio calls using 99xx & 89xx video phones
• Complete regression of all supplementary services in this topology
• Analyze & and document the invocation of the Video conference bridge for various call flows
• Interop of basic features during a video conference from a remote office
• Verified the fixes for the various issues raised by customers in this deployment model

• Daily work on the worst cells in the network and take necessary action.
• Plan network capacity improvement based on subscriber forecasts, call models, and traffic trends.
• RF Planning, Site Survey, and Site Selection is based on Business and Network Requirements to get The Site Good R
• Responsible for Coverage and Capacity Site Planning and survey nominal validations, maintaining the RF database.
• Design Antenna heights and orientation for RF Coverage.
• Review/ perform frequency planning and traffic analysis and make recommendations to meet ongoing capacity demands and to ensure the best quality of GSM networks.
• LAC planning considering paging capacity, subscriber base, and calling pattern. Optimizing current LAC based on subscriber base and paging success rate.
• Generation of Coverage prediction, Co-channel /Adj Channel interference area plots on the U-NET 2.2 & 2.3 AND ATOLL 2.7 & 2.8 planning tools

• Performing Drive Tests of challenging areas, New Sites, and analysis of drive test logs Investigation for level, quality, interference, hardware check, and providing the drive reports, etc.
• Issue rectification by drive test analysis, parameter tuning, resolving hardware issues, interference scanning, frequency retuning, missing neighbor addition, etc.
• Redesigning of the network, Redesign including tilt and height adjustments, orientation changes for the best coverage and minimum adjacent and co-channel interference based on TA Plots, and Drive Test data in coordination with the Cell Planning Dept.
• Implementation of various capacity enhancement features. Traffic parameter tuning etc., Power control features, AMR, HR feature. SDCCH and TCH Traffic planning for over/underutilized cells, BCCH and BSIC Planning.