Rajashekar Reddy Pondugula
Patancheru
Summary
Driven and adaptable House Officer from Marketplace Direct Limited, excelling in customer service and problem-solving. Demonstrates exceptional communication and teamwork, thriving under pressure. Proven track record of quickly mastering new skills and significantly contributing to team success through a positive attitude and active listening. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
3
3
years of professional experience
Work History
House Officer
Marketplace Direct Limited
2022.02 - 2024.08
- Self-motivated, with strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed approximately 30 incoming calls, emails per day from customers.
Manager
Frango's
2021.03 - 2022.02
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Education
Master of Science - International Business With Advanced Research
University Of Hertfordshire
Hatfield,United Kingdom09.2023
Bachelor of Technology - Computer Science Engineering
B V Raju Institute Of Technology
Hyderabad, India08.2021
Intermediate - Mathematics,Physics And Chemistry
Sri Chaitanya Junior College
Hyderabad, India04.2019
High School -
DAV BDL Public School
Hyderabad, India04.2015
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Flexible and Adaptable
- Excellent Communication
- Calm Under Pressure
- Active Listening
Timeline
House Officer
Marketplace Direct Limited
2022.02 - 2024.08
Manager
Frango's
2021.03 - 2022.02
Master of Science - International Business With Advanced Research
University Of Hertfordshire
Bachelor of Technology - Computer Science Engineering
B V Raju Institute Of Technology
Intermediate - Mathematics,Physics And Chemistry
Sri Chaitanya Junior College
High School -
DAV BDL Public School
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