RAGHU RAM KARTHIK KONETI
SENIOR VICE PRESIDENT BUSINESS OPERATIONS | SENIOR VICE PRESIDENT SALES AND MARKETING.
Hyderabad
Summary
Results-driven leader with over 14 years of experience scaling operations at major companies, including Amazon, Synchrony Financial, and DoorDash. Expertise encompasses business operations, sales development, marketing, customer support, and strategic roles focused on customer success and operational excellence. Proven ability to build high-performing teams and processes, taking initiatives from concept to execution while implementing innovative solutions that optimize operations and drive growth. Committed to establishing best practices that enhance revenue and profitability, fostering collaboration, and empowering teams to maximize sales effectiveness across all organizational levels.
Overview
14
14
years of professional experience
Work History
Senior Vice President Operations
STEEL TRIX DETAILING SERVICES LLC
09.2025 - Current
- Oversaw all aspects of Business Operations, Sales, and Marketing.
- Managed Multiple Projects to enhance Operational efficiency and drive Sales growth by 65%.
- Collaborated with cross-functional teams to align strategies and achieve Business Objectives.
Operations Manager
BCUBE
09.2023 - 03.2025
- Results-driven operations professional with a passion for boxing. I oversee the day-to-day operations of BIG BANG BOXING-BCUBE, driving business growth, managing events, and developing fighters.
- Key Responsibilities:
- Operations management: Overseeing academy operations, staff management, and customer service.
- Sales design: creating and executing sales strategies to drive revenue growth.
- Event planning: coordinating and managing boxing events, from logistics to marketing.
- Fighter management: guiding and supporting fighters in their careers, from training to competition.
- Successfully managed and grew the academy's operations, resulting in revenue increase by 55%.
- Designed and executed sales strategies, resulting in increase in new business.
- Coordinated and managed high-profile boxing events, including amateur & pro championship fights.
- Developed and managed fighter careers, resulting in winning of championships.
Senior Development Specialist
DoorDash
09.2021 - 08.2023
- As a seasoned sales leader and strategist, I drive revenue growth and expansion for Door Dash's rapidly evolving business.
- With expertise in sales strategy, account management, and team leadership, I collaborate with cross-functional teams to develop and execute sales plans, identify new business opportunities, and foster strategic partnerships.
- Developed and executed sales strategies, resulting in 54% revenue growth.
- Built and managed high-performing sales teams, achieving consistent quota overachievement.
- Fostered strategic partnerships with key restaurant and retail partners.
- Analyzed sales data and market trends, informing sales strategies and driving business growth.
Senior Business Analyst
Synchrony
10.2019 - 08.2021
- As a seasoned Senior Business Analyst at Synchrony, I drive business growth and improvement by leveraging data-driven insights, industry expertise, and strategic partnerships.
- With a strong background in finance, operations, and technology, I collaborate with cross-functional teams to identify and capitalize on new business opportunities, optimize processes, and inform strategic decision-making.
- Developed and implemented process improvements, resulting in increase in efficiency and reduction in costs.
- Analyzed market trends and competitor activity, informing strategic business decisions and driving revenue growth by 35%.
- Collaborated with IT teams to design and implement technology solutions, enhancing business capabilities and customer experience.
- Built and maintained relationships with key stakeholders, including senior leadership, customers, and partners.
Director of Marketing And Business Development
SATYARUP MULTI TRADE LINKS INDIA PRIVATE LIMITED
09.2018 - 10.2019
- As a seasoned Director of Marketing And Business Development, I drive growth and expansion for a leading construction raw materials trading company.
- With a strong network and expertise in the construction industry, I identify and capitalize on new business opportunities, foster strategic partnerships, and negotiate lucrative deals.
- Successfully expanded business operations into new markets, resulting in 25% revenue growth.
- Developed and maintained strategic partnerships with key industry players, increasing sales by 15%.
- Negotiated and secured lucrative deals with major clients, resulting in significant profit margins.
- Provided market insights and intelligence to inform business development strategies, driving business growth and expansion.
Technical Support Engineer
Tech Mahindra
09.2017 - 09.2018
- As a Technical Support Engineer for Verizon's Internet Service Provider division, I provided expert technical support to resolve complex internet and network connectivity issues for our customers.
- With a strong foundation in networking protocols, internet technologies, and broadband infrastructure, I collaborated with cross-functional teams to troubleshoot, analyze, and resolve technical issues.
- Consistently met or exceeded client satisfaction targets by 37%.
- Successfully resolved complex technical issues, resulting in improved customer retention and revenue growth.
- Developed and implemented process improvements, resulting in increased efficiency and reduced resolution times.
Learning And Development Specialist
Amazon
07.2016 - 08.2017
- As a seasoned corporate trainer, I design and deliver engaging training programs that enhance employee skills, knowledge, and performance.
- With expertise in adult learning principles, instructional design, and facilitation, I help organizations achieve their business objectives through a skilled and motivated workforce.
- Designed and delivered training programs for Fortune 500 company, resulting in improved employee engagement and productivity.
- Developed and implemented a mentorship program, leading to increased leadership bench strength and succession planning.
- Collaborated with cross-functional teams to create customized training solutions, resulting in enhanced business outcomes.
Head of Operations
Tnh Info Solutions
05.2014 - 06.2016
- As a strategic and results-driven operations leader, I oversee the development and implementation of operational strategies to drive business growth, improve efficiency, and enhance customer satisfaction.
- Improved operational efficiency by 30% through process automation and optimization.
- Successfully led a team to launch a new product line, resulting in 25% revenue growth.
- Developed and implemented a cost-saving initiative, resulting in annual savings.
- Enhanced customer satisfaction ratings by 20% through implementation of a new customer service platform.
Project Development Manager
RK Township
06.2011 - 04.2014
- Managed diverse projects in real estate development, marketing, and sales.
- Oversaw finance management and employee performance to ensure project success.
- Implemented effective strategies for real estate flipping, enhancing profitability by 55%.
Education
Bachelor of Science - Mechanical Engineering
Jawaharlal Nehru Technological University Kakinada (JNTUK)
Visakhapatnam07.2015
Intermediate - MPC
Sri Chaitanya College of Education
Visakhapatnam06.2011
Skills
- Growth-oriented business planning
- Advertising campaign management
- Market analysis and growth
- Organizational development
- Leadership coaching initiatives
- Consulting in business development
- Project execution
- Sales planning expertise
- Strategic account growth
- Leadership training
- Partnership and collaboration strategy
- Advanced financial analysis skills
- Strategic business growth
- Operational excellence
- Educational program design and strategy formulation
- Succession planning proficiency
- Operational planning proficiency
- Financial resource optimization
Timeline
Senior Vice President Operations
STEEL TRIX DETAILING SERVICES LLC
09.2025 - Current
Operations Manager
BCUBE
09.2023 - 03.2025
Senior Development Specialist
DoorDash
09.2021 - 08.2023
Senior Business Analyst
Synchrony
10.2019 - 08.2021
Director of Marketing And Business Development
SATYARUP MULTI TRADE LINKS INDIA PRIVATE LIMITED
09.2018 - 10.2019
Technical Support Engineer
Tech Mahindra
09.2017 - 09.2018
Learning And Development Specialist
Amazon
07.2016 - 08.2017
Head of Operations
Tnh Info Solutions
05.2014 - 06.2016
Project Development Manager
RK Township
06.2011 - 04.2014
Bachelor of Science - Mechanical Engineering
Jawaharlal Nehru Technological University Kakinada (JNTUK)
Intermediate - MPC
Sri Chaitanya College of Education
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