Prem Paul
West Des Moines
Summary
Ambitious new professional seeking opportunities in business and technology. Strong skill in problem solving, communication skills, and analytical thinking. Experience in working with large sets of data and managing people. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
4
4
years of professional experience
Work History
Information Technology Assistant
ClearTax
05.2022 - 08.2022
- Enhanced system security by conducting regular vulnerability assessments and implementing necessary patches.
- Facilitated smooth software transitions through thorough testing and end-user training sessions.
- Improved IT infrastructure by implementing and maintaining hardware, software, and network components.
- Managed inventory of hardware assets, ensuring proper allocation and timely replacement of outdated equipment.
Tableau Developer
05.2018 - 07.2018
- Improved business insights with advanced analytics features such as trend analysis, forecasting, and statistical modeling in Tableau.
- Standardized metrics across various departments by establishing consistent definitions for KPIs used in Tableau reports.
- Developed a robust data warehouse infrastructure, ensuring seamless integration with Tableau for accurate reporting and analytics.
- Proactively identified opportunities for process improvement within the analytics environment and recommended enhancements to drive efficiency gains.
Event coordinator
Iowa State University Catering
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Spearheaded fundraising events that exceeded financial goals through effective donor engagement initiatives.
- Streamlined registration processes for increased efficiency and reduced waiting times.
- Increased brand visibility through strategic placement of promotional materials at high-profile events.
Food Server
Iowa State University Catering
- Implemented time management strategies to optimize efficiency during peak hours without compromising the quality of service provided to patrons.
- Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
- Provided exceptional service to large parties, coordinating with the team for smooth operations.
- Contributed positively to team morale through effective communication and cooperation with coworkers.
Cashier
Iowa State University Surplus
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Truck loader and reloader
Iowa State University Catering
- Reduced truck loading times by streamlining processes and implementing time-saving techniques.
- Assisted with unloading returned or damaged goods, ensuring accurate documentation for inventory control purposes.
- Coordinated with dispatchers and customers to address any discrepancies or special requests related to shipments, ensuring customer satisfaction.
- Contributed to a reduction in workplace injuries by diligently following safety guidelines and reporting potential hazards promptly.
Education
Bachelor of Science - Management Information Systems
Iowa State University
Ames, IA05.2024
Skills
- Cash Register Operation
- Product restocking
- POS Systems
- Drawer balancing
Technology Skills
- Java
- Python
- Microsoft applications
- Project Management methodologies
- Tableau
Timeline
Information Technology Assistant
ClearTax
05.2022 - 08.2022
Tableau Developer
05.2018 - 07.2018
Event coordinator
Iowa State University Catering
Food Server
Iowa State University Catering
Cashier
Iowa State University Surplus
Truck loader and reloader
Iowa State University Catering
Bachelor of Science - Management Information Systems
Iowa State University
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