Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Generic

Preethi Godhalwar

Hyderabad

Summary

Dynamic Senior Scrum Master and Software Engineer with a proven track record at Optum Global Solutions, driving Agile transformations and enhancing team collaboration. Expert in JIRA and release planning, I successfully led cross-functional teams to deliver AI/ML healthcare projects, achieving zero business escalations while fostering a culture of continuous improvement.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Senior Scrum Master /Senior Software Engineer

Optum Global Solutions
Hyderabad
03.2022 - Current
  • Company Overview: Optum Global Solutions (OGS) - India
  • Led Agile transformation efforts and coached cross-functional teams through Scrum framework in healthcare claims analytics projects.
  • Facilitated daily stand-ups, sprint planning, retrospectives, and backlog grooming with onshore and offshore teams.
  • Collaborated with Product Owners and stakeholders to define, refine, and prioritize user stories.
  • Managed sprint velocity, release planning, and team capacity planning.
  • Acted as a servant leader, proactively removing impediments and fostering team collaboration.
  • Used JIRA and Rally to track project progress and generate Agile metrics (burn-up/down charts, velocity reports).
  • Worked in tandem with developers and testers to ensure defect-free, timely delivery of AI/ML-powered healthcare fraud detection projects (e.g., Sherlock ARA, CLIA, PrePay).
  • Supported integration and E2E testing, created detailed test plans, coordinated defect triage, and delivered high-quality releases with zero business escalations.
  • Optum Global Solutions (OGS) - India
  • Key Projects: Sherlock ARA, CLIA, PrePay, Z-Codes, PWP

Scrum Master/ Quality Engineer

Optum Global Solutions
Hyderabad
03.2020 - 03.2022
  • Company Overview: Optum Global Solutions(OGS) - India
  • Actively participated in Scrum ceremonies and worked closely with Scrum Masters and Product Owners.
  • Created and executed test cases aligned with acceptance criteria from user stories.
  • Reported bugs and collaborated with developers for timely resolution.
  • Maintained traceability matrices, execution reports, and release readiness documentation.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Coached cross-functional teams on Agile principles, leading to an increase in successful project deliveries.
  • Optum Global Solutions(OGS) - India

Associate Software Engineer to Sr. QA Analyst

Optum Global Solutions
Hyderabad
12.2014 - 03.2020
  • Company Overview: Optum Global Solutions (OGS) - India
  • Gained hands-on experience in healthcare claims adjudication systems like UNET, TOPS, COMET.
  • Developed comprehensive test plans and test data scenarios for claims lifecycle projects.
  • Contributed to multiple initiatives aimed at reducing costs and improving payment accuracy through automation and analytics.
  • Supported business stakeholders and PMs with real-time test execution status and impact assessments.
  • Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
  • Optum Global Solutions (OGS) - India

Education

Bachelor of Technology (B.Tech) - Information Technology

RITW
Hyderabad
05.2014

Skills

  • Cross-Functional Team Leadership
  • Impediment Resolution
  • Burn-down/Burn-up Charts
  • Release Planning & Coordination
  • Team Coaching
  • Cross-functional Leadership
  • Risk Mitigation
  • Stakeholder Management
  • Sprint Metrics
  • Team Coaching & Conflict Resolution
  • Healthcare Claims & Adjudication Process Tools
  • ALM tool: Jira
  • Confluence
  • Azure Dev-ops
  • Testing Tool: UTR
  • Rally
  • CDB
  • Project Management: Agile
  • Scrum
  • Kanban
  • CI / CD implementation
  • Modelling/Collaboration: Slack
  • Microsoft Teams
  • Google Zoom Meet
  • Mural
  • Miro
  • FRD
  • Functional Tracking report defects
  • Servant leadership
  • Product backlog management
  • Implemented continuous improvement initiatives
  • Agile transformation
  • Scrum framework
  • Project management

Certification

  • Certified Scrum Master (Star Alliance)
  • ADO (Azure DevOps Boards)
  • AHM-250
  • Scrum framework expertise
  • Resource allocation

Languages

  • English, Bilingual or Proficient (C2)
  • Telugu, Bilingual or Proficient (C2)
  • Hindi, Bilingual or Proficient (C2)

Timeline

Senior Scrum Master /Senior Software Engineer

Optum Global Solutions
03.2022 - Current

Scrum Master/ Quality Engineer

Optum Global Solutions
03.2020 - 03.2022

Associate Software Engineer to Sr. QA Analyst

Optum Global Solutions
12.2014 - 03.2020

Bachelor of Technology (B.Tech) - Information Technology

RITW

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Preethi Godhalwar