Praveen Vala
Hyderabad
Summary
To be associated with an organization where I can contribute and continue to develop my career, increase my knowledge and utilize my skills to achieve the expected outcome.
Overview
23
23
years of professional experience
Work History
Operations Supervisor
A2Zwheels 360 LLP
04.2022 - 08.2025
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Improved office operations by automating client correspondence, record tracking and data communications.
Technical Support Representative
Knoah Solutions Pvt Ltd.
12.2002 - 01.2004
- Managed high levels of call flow and responded to technical support needs.
- Researched and identified solutions to technical problems.
- Good Communication and negotiation skills that helps in handling client requests via on call or in-person.
- Maintain day to day work activities in record that helps in better planning and create a report for the same and present it to seniors if/when required.
- Write/update procedural documents for future reference that helps other team members for ease in understanding.
Education
MBA - Finance
Sai Sudhir PG College
01.2008
BA - undefined
BR Ambedkar Open University
01.2006
Intermediate - undefined
Nalanda Jr. College
01.1998
SSC - undefined
St. Anthony’s High School
01.1996
Skills
- MS Office Tools: MS Excel, Word
PERSONAL DETAILS
Languages Known: Telugu, Hindi & English
Timeline
Operations Supervisor
A2Zwheels 360 LLP
04.2022 - 08.2025
Technical Support Representative
Knoah Solutions Pvt Ltd.
12.2002 - 01.2004
BA - undefined
BR Ambedkar Open University
Intermediate - undefined
Nalanda Jr. College
SSC - undefined
St. Anthony’s High School
MBA - Finance
Sai Sudhir PG College