Kriti Sharma
Mainframe System Programmer
Bengaluru,India
Summary
Experienced Mainframe System Programmer specializing in IBM Program Products. Skilled in installation, configuration, upgrades, and migrations. Collaborative team player with a proven track record of delivering high-quality solutions. Over 4+ years of hands-on technical support experience, adept at identifying and resolving issues. Proficient in analyzing qualitative and quantitative data to drive strategic outcomes.
Overview
4
4
years of professional experience
Work History
Mainframe System Programmer
IBM India Private Limited
08.2024 - Current
- Successfully delivered projects including Z Secure Admin and Alert, ZMFA, MQ Health Check, ADDI, and IBM MQ installation.
- Hands-on experience with z/OS UNIX shell scripting and command execution to support mainframe operations.
- Proficient in installing and configuring various IBM products to meet enterprise requirements.
- Completed comprehensive GDPS training covering Metro Mirror (2-site) and Global Mirror (4-site) disaster recovery solutions.
- Strong knowledge of RACF commands, including creating and managing key rings and digital certificates for security administration.
- Completed multiple certifications including SMP/E, Basics of z/OS, and RACF fundamentals
- Collaborated with the z DevOps team to install and configure Watson X Assistant for z/OS
- Experience with monitoring tools such as OMEGAMON for MQ to ensure optimal system performance and availability
- Knowledge of IBM Developer for z/OS (IDZ), Intelli Magic, z/OS Explorer, RSE API, and Z owe Visual Studio Code extension for mainframe development and management.
Associate Technical Engineer
IBM India Private Limited
Bengaluru, Karnataka
06.2021 - 11.2025
- Engage with TSO/ISPF/ Concepts
- Navigation & Commands
- JCL Coding(Intermediate) & IBM MVS Utilities & Jes2
- Z/OS & IPL Flow
- Z/OS Storage Overview System Module and Procedure Search Order Overview
MQ Mainframe System Programmer
Kyndryl India Pvt. Ltd
03.2022 - 07.2024
- Trouble-shooting issues which comes through services and servers in WebSphere application server.
- Worked on Disaster Recovery in Test, Development & Production environments.
- Good knowledge on queue sharing group.
- Worked on many changes to increase Queue Depth, to create Dead Letter Queues.
- Created MQ Objects like Queue Managers, Local Queue, Remote Queue, Transmission Queue, Dead Letter Queue, Triggers, Process, Topic, Subscriptions, Sender Channel, Receiver Channel, Server Connection Channel, Listeners, Increasing maximum message length of queues, Alerting MQ objects.
- Monitored Queue Manager logs.
- Worked on Dead Letter Queue Handler jobs and cleared messages from queues.
- Documenting all change process, Installation, Upgrade and Maintenance steps.
- Experience using following Change, Incident, and Problem Management processes.
- Participate in Disaster Recovery / MQ backup & recovery activities Assist with MQ Software updates and Patching.
- Worked on TSO, ISPF, VSAM, NON VSAM, SMPE, Linked list, APF.
- On-call Support 24X7.
- Engage with TSO/ISPF/ Concepts, Navigation & Commands JCL Coding(Intermediate) & IBM MVS Utilities & Jes2 z/OS & IPL Flow, z/OS Storage Overview System Module and Procedure Search Order Overview.
- Deep knowledge on MO71 MQ tool.
- Deep knowledge on IBM CICS/MQ explorer.
- Deep knowledge on DYNATRACE.
- Worked with various project, HERTZ, NASCO, MEIJER.
Education
Electronics And Communication Engineer -
VTU UNIVERSITY, BELAGAVI.
Tiptur, India 04.2001 -
Skills
IBM WebSphere MQ/IBM MQ Explorer/MQ Utilities
Cluster concept
TSO/ISPF/SDSF
SMPE
Tools- Dynatrace/MO71/OMEGOMON MQ
Linked list/APF/PARMLIB
OMVS
RACF/ZSECURE/ZMFA
GDPS
ZOSMF
ZOS EXPLORER/ADDI/RSE API
Timeline
Mainframe System Programmer
IBM India Private Limited
08.2024 - Current
MQ Mainframe System Programmer
Kyndryl India Pvt. Ltd
03.2022 - 07.2024
Associate Technical Engineer
IBM India Private Limited
06.2021 - 11.2025
Electronics And Communication Engineer -
VTU UNIVERSITY, BELAGAVI.
04.2001 -