PRAVARSHINI BOTLA

Providing assistance to customers with their banking inquiries, transactions, and account maintenance.
- Resolving customer issues or complaints efficiently and professionally.
- Educating customers on banking products, services, and policies.
- Processing transactions accurately and securely.
- Adhering to regulatory guidelines and maintaining confidentiality.
- Collaborating with other departments to ensure seamless customer service.
- Updating customer information and records as needed.
- Demonstrating empathy and patience in all interactions with customers.
- Working effectively in a team environment and contributing to a positive work culture.
- Keeping alongside of changes in banking regulations, policies, and procedures.

Managed day to day sourcing, identifying potential candidates, developing job descriptions, advertising, interviewing and budgetary acitivity. Selecting candidates with job requisite job profile and getting them hired in fitness industry and real-estate company.

• Created a positive candidate experience by maintaining transparent communication and providing timely feedback throughout the recruitment process.
• Designed, developed, and implemented successful recruitment process to filled vacancies each year.
• Managed recruitment team and trained and mentored new advisors.
• Leveraged social media platforms effectively for promoting open positions among targeted audiences, increasing online visibility of job opportunities significantly.
• Achieved staffing objectives through strategic and tactical planning, program management expertise and knowledge of effective recruitment, interviewing and training procedures.