Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Industrial Exposure
Timeline
Generic

Prashanth Goud Udthala

Administrative Manager- Corporate Service
Hyderabad

Summary

As a seasoned professional in Facilities Management with a Postgraduate in Business Management, I bring a wealth of experience and expertise to my role as Senior Manager of Corporate Services in the dynamic field of Facilities Management with 14+ years of experience.

Overview

17
17
years of professional experience
18
18
years of post-secondary education
1
1
Language

Work History

Senior Manager Coporate Services

Cigniti Technologies Ltd.
08.2015 - Current

Key Responsibilities: -

Employee Care:

  • Spearheading initiatives to enhance employee well-being and satisfaction.
  • Implementing programs that foster a positive workplace culture.

Facilities Management:

  • Overseeing the day-to-day operations of facilities to ensure seamless functionality.
  • Developing and implementing strategic plans for facility optimization.

Vendor Management:

  • Building and maintaining strong relationships with vendors to ensure quality service delivery.
  • Negotiating contracts and managing vendor performance.

Procurement:

  • Leading procurement processes to source quality materials and services.
  • Ensuring cost-effectiveness and compliance with organizational standards.

Client Services:

  • Collaborating with clients to understand their needs and expectations.
  • Delivering exceptional service and maintaining client satisfaction.

Infrastructure and Environment:

  • Managing infrastructure projects to enhance efficiency and sustainability.
  • Ensuring compliance with environmental regulations and implementing green initiatives.

Asset Management:

  • Developing and implementing asset management strategies.
  • Optimizing the life cycle of assets to maximize value.

Emergency Management:

  • Establishing and maintaining emergency response plans.
  • Conducting regular drills and ensuring a prepared and resilient organization.

Operations Management:

  • Streamlining operational processes to improve efficiency.
  • Implementing best practices for smooth day-to-day operations.

Customs & Air Cargo process.

  • Overseeing customs processes to facilitate seamless on client assets to arrive at project team to work.
  • Implementing efficient return processes for cost-effective asset maintenance.

Audit Management:

  • Ensuring compliance with industry standards and internal policies.
  • Managing audit processes to guarantee the highest standards of quality.

Leadership and Strategic Planning:

  • Providing leadership and direction to the administrative facilities team.
  • Developing and implementing strategic plans for efficient and effective facility management.

Budget Management:

  • Creating and managing budgets for facility-related expenses.
  • Monitoring and control costs to ensure efficient resource utilization.

Team Management:

  • Supervising administrative staff.
  • Fostering a positive and collaborative work environment.
  • Setting performance goals and conducting regular evaluations.

Facilities Maintenance:

  • Overseeing the maintenance and upkeep of the physical workspace.
  • Coordinating with external vendors for facility services.
  • Ensuring compliance with health and safety standards.

Space Planning:

  • Planning and optimizing the use of office space to accommodate current and future needs.
  • Coordinate office relocations or expansions.

Security and Safety:

  • Implementing security measures to safeguard company assets and personnel.
  • Developing and enforcing the safety protocols and emergency procedures.

Technology Integration:

  • Keeping updated on technological advancements in facility management.
  • Implementing technology solutions for efficient facility operations.

Contract Management:

  • Negotiating and managing contracts with service providers.
  • Ensuring vendors meet agreed-upon service levels and standards.

Environmental Sustainability:

  • Implementing and promoting environmentally sustainable practices within the facility.
  • Exploring and adopting green initiatives to reduce the organization's environmental impact.

Communication:

  • Communicating effectively with various departments and stakeholders.
  • Addressing concerns and issues related to facility management promptly.

Compliance:

  • Ensuring compliance with local, state, and federal regulations related to facility management and statuary compliance.
  • Stay informed about relevant laws and codes.

Continuous Improvement:

  • Identifying areas for improvement in facility operations and implementing solutions.
  • Encouraging a culture of continuous improvement within the administrative facilities team.

Crisis Management:

  • Developing and implementing contingency plans for unexpected events or crises.
  • Leading the response to emergencies affecting facility operations.

These responsibilities contribute to creating a well-managed, efficient, and conducive working environment that supports the overall goals and objectives of the organization and ensures the smooth and effective functioning of the administrative and facility-related aspects of the business.

Accomplishments and Achievements:

  • Successfully implemented cost-saving measures resulting in a reduction in operational expenses.
  • Spearheaded the implementation of a comprehensive employee wellness program, resulting in employee satisfaction.
  • Led a successful vendor negotiation resulting in the organization's cost saving.
  • Implemented sustainable practices.
  • Leading in implementing the new process and documentation for CS improvements.
  • Accepting a new role as a Safety officer to Organization.

I am committed to driving excellence in corporate services, fostering a positive and efficient workplace, and contributing to the overall success of the organization.

Sr. Facility Executive

Cognizant Technology Solutions, CTS
01.2011 - 07.2015

Responsibilities:

  • Manage a state-of-the-art building encompassing 225,000 square feet, overseeing planning and execution of all housekeeping and administrative operations.
  • Ensure efficient facilities management for client-occupied spaces, including workplace facilities services, help desk, mail room, and reprography services.
  • Collaborate as a key member of the Space Management and Global Workplace & Facilities Management (GWFM) teams.
  • Drive 5S activities as a zonal member and actively contribute to Continuous Improvement Working Groups (CIWG) initiatives.
  • Implement robust systems and processes to optimize housekeeping services, front office services, pantry services, pest control services, and special events coordination.
  • Manage management reporting, documentation, contractor/vendor validation, and cafeteria management including equipment updates.
  • Oversee waste removal and confidential waste management, minimum re-order levels, and generate various reports on a daily, weekly, and monthly basis.
  • Provide consumption reports to reporting authorities, process vendor bills, and coordinate with finance for payments.
  • Coordinate workstation facilitation with HR and systems departments, ensuring timely setup as per requirements.
  • Act as the point of escalation for all facility management issues during shifts.
  • Supervise helpdesk operations, front office functions, housekeeping, and cafeteria services.
  • Ensure upkeep of indoor plants and take necessary action as required.
  • Manage conference room bookings, keys, business cards, and billing processes.
  • Implement cost-cutting procedures in procuring printing & stationary, medicines, drinking water, and housekeeping consumables.

Team Leader- Housekeeping

THE PARK Hyderabad
09.2009 - 01.2011

Responsibilities:

  • Lead housekeeping team, delegate tasks, and provide ongoing training.
  • Ensure impeccable cleanliness of guest rooms and public areas.
  • Coordinate with maintenance for room repairs and preventive maintenance.
  • Manage inventory, including linen and guest room assets.
  • Address guest requests and complaints promptly.
  • Maintain records, conduct inspections, and oversee cost control measures.

Housekeeping supervisor

The Golkonda Hotel
08.2009 - 08.2010
  • Taking briefing & de-briefing of the team of room attendants and allocating them in respective areas
  • Responsible for the floors, rooms - checking & clearing it on the system as per set standard
  • Inspecting occupied rooms and special attention of VVIP guests and regular guest
  • Responsible for super cleaning of room on daily basis
  • Ensuring lost and found articles are immediately handed over to desk attendant
  • Responsible for conducting linen inventory of guest room as well as f & b and compiling on monthly basis
  • Responsible for assets inventory of guest room in designated floor
  • Providing hands on training for the team members on a continuous basis as per SOP
  • Updating guest request, preferences and complaints to ensure that it will feature in the remark column of guest history
  • Maintaining all registers when handling control desk
  • Ensuring that all assistant should log down their daily activities with regards to guest request on the floor register
  • Preparing store requisition on weekly basis and informing DEHK regarding non available items for raising purchase indent
  • Ensuring cost control is effectively used by keeping track on supplies and recycling of possible items
  • Follow up with maintenance for major complaints in guest rooms as well as public areas
  • Responsible for preventive maintenance of rooms and preparing snag list
  • Follow up with outside contractors for assigned work and supplies
  • Preparing work order for contractors and suppliers
  • Preparing work schedule for public area and pest control
  • Perform other tasks given by Assistant housekeeper eg:- supervising façade cleaning, public area etc
  • Follow up of flower requirement for guest rooms, public areas and F & B outlets
  • Ensuring pest controlling of areas are done and thorough spray done on weekly basis.

Housekeeping Supervisor

ADP PVT LTD
08.2007 - 08.2008

Key Responsibilities:

Education

Bachelor of Arts - Education Administration, India

B.R AMBEDKAR OPEN UNIVERSITY
Hyderabad, India
04.2001 - 04.2013

Ph.D. - Hotel Management, India

Lakhotia Institue of Hotel Management
Hyderabad, India
04.2001 - 04.2007

Diploma - Hotel Management, India

SETWIN (A Govt of Andhra Pradesh)
Hyderabad, India
04.2001 -

Secondary education -

Hyderabad Sainik School
Hyderabad, India
04.2002

Skills

Emergency Preparedness

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Accomplishments

  • Awarded as the Pride Execution Excellence for the best performance in the team Q3 2018
  • Awarded as the Pride Execution Excellence for the best performance in the team Q2 2019
  • Received many applauds and appreciations from Management team for the Project work on new floor completion from a bare shell.
  • Won medal in internal CPL event games conducted.
  • Achieved the best employee award in year 2014
  • As a part of 5S certification for CTS we had got 1st prize in team as a Zone leader.
  • CIWG from JLL had won 2nd Prize.
  • Got applauded for the best cost saving team member from the client of cognizant.

Personal Information

  • Father's Name: Mr. SATHYANARYANA GOUD
  • Date of Birth: 05/09/87
  • Gender: Male

Industrial Exposure

20, Katriya Hotel and Towers, Hyderabad

Timeline

Senior Manager Coporate Services

Cigniti Technologies Ltd.
08.2015 - Current

Sr. Facility Executive

Cognizant Technology Solutions, CTS
01.2011 - 07.2015

Team Leader- Housekeeping

THE PARK Hyderabad
09.2009 - 01.2011

Housekeeping supervisor

The Golkonda Hotel
08.2009 - 08.2010

Housekeeping Supervisor

ADP PVT LTD
08.2007 - 08.2008

Bachelor of Arts - Education Administration, India

B.R AMBEDKAR OPEN UNIVERSITY
04.2001 - 04.2013

Ph.D. - Hotel Management, India

Lakhotia Institue of Hotel Management
04.2001 - 04.2007

Diploma - Hotel Management, India

SETWIN (A Govt of Andhra Pradesh)
04.2001 -

Secondary education -

Hyderabad Sainik School
Prashanth Goud UdthalaAdministrative Manager- Corporate Service