Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Industrial Exposure
Timeline
Generic

Prashanth Goud Udthala

Administrative Manager- Corporate Service
Hyderabad

Summary

As a seasoned professional in Facilities Management with a Postgraduate in Business Management, I bring a wealth of experience and expertise to my role as Senior Manager of Corporate Services in the dynamic field of Facilities Management with 14+ years of experience.

Overview

17
17
years of professional experience
18
18
years of post-secondary education
1
1
Language

Work History

Senior Manager Coporate Services

Cigniti Technologies Ltd.
08.2015 - Current

Key Responsibilities: -

Employee Care:

  • Spearheading initiatives to enhance employee well-being and satisfaction.
  • Implementing programs that foster a positive workplace culture.

Facilities Management:

  • Overseeing the day-to-day operations of facilities to ensure seamless functionality.
  • Developing and implementing strategic plans for facility optimization.

Vendor Management:

  • Building and maintaining strong relationships with vendors to ensure quality service delivery.
  • Negotiating contracts and managing vendor performance.

Procurement:

  • Leading procurement processes to source quality materials and services.
  • Ensuring cost-effectiveness and compliance with organizational standards.

Client Services:

  • Collaborating with clients to understand their needs and expectations.
  • Delivering exceptional service and maintaining client satisfaction.

Infrastructure and Environment:

  • Managing infrastructure projects to enhance efficiency and sustainability.
  • Ensuring compliance with environmental regulations and implementing green initiatives.

Asset Management:

  • Developing and implementing asset management strategies.
  • Optimizing the life cycle of assets to maximize value.

Emergency Management:

  • Establishing and maintaining emergency response plans.
  • Conducting regular drills and ensuring a prepared and resilient organization.

Operations Management:

  • Streamlining operational processes to improve efficiency.
  • Implementing best practices for smooth day-to-day operations.

Customs & Air Cargo process.

  • Overseeing customs processes to facilitate seamless on client assets to arrive at project team to work.
  • Implementing efficient return processes for cost-effective asset maintenance.

Audit Management:

  • Ensuring compliance with industry standards and internal policies.
  • Managing audit processes to guarantee the highest standards of quality.

Leadership and Strategic Planning:

  • Providing leadership and direction to the administrative facilities team.
  • Developing and implementing strategic plans for efficient and effective facility management.

Budget Management:

  • Creating and managing budgets for facility-related expenses.
  • Monitoring and control costs to ensure efficient resource utilization.

Team Management:

  • Supervising administrative staff.
  • Fostering a positive and collaborative work environment.
  • Setting performance goals and conducting regular evaluations.

Facilities Maintenance:

  • Overseeing the maintenance and upkeep of the physical workspace.
  • Coordinating with external vendors for facility services.
  • Ensuring compliance with health and safety standards.

Space Planning:

  • Planning and optimizing the use of office space to accommodate current and future needs.
  • Coordinate office relocations or expansions.

Security and Safety:

  • Implementing security measures to safeguard company assets and personnel.
  • Developing and enforcing the safety protocols and emergency procedures.

Technology Integration:

  • Keeping updated on technological advancements in facility management.
  • Implementing technology solutions for efficient facility operations.

Contract Management:

  • Negotiating and managing contracts with service providers.
  • Ensuring vendors meet agreed-upon service levels and standards.

Environmental Sustainability:

  • Implementing and promoting environmentally sustainable practices within the facility.
  • Exploring and adopting green initiatives to reduce the organization's environmental impact.

Communication:

  • Communicating effectively with various departments and stakeholders.
  • Addressing concerns and issues related to facility management promptly.

Compliance:

  • Ensuring compliance with local, state, and federal regulations related to facility management and statuary compliance.
  • Stay informed about relevant laws and codes.

Continuous Improvement:

  • Identifying areas for improvement in facility operations and implementing solutions.
  • Encouraging a culture of continuous improvement within the administrative facilities team.

Crisis Management:

  • Developing and implementing contingency plans for unexpected events or crises.
  • Leading the response to emergencies affecting facility operations.

These responsibilities contribute to creating a well-managed, efficient, and conducive working environment that supports the overall goals and objectives of the organization and ensures the smooth and effective functioning of the administrative and facility-related aspects of the business.

Accomplishments and Achievements:

  • Successfully implemented cost-saving measures resulting in a reduction in operational expenses.
  • Spearheaded the implementation of a comprehensive employee wellness program, resulting in employee satisfaction.
  • Led a successful vendor negotiation resulting in the organization's cost saving.
  • Implemented sustainable practices.
  • Leading in implementing the new process and documentation for CS improvements.
  • Accepting a new role as a Safety officer to Organization.

I am committed to driving excellence in corporate services, fostering a positive and efficient workplace, and contributing to the overall success of the organization.

Sr. Facility Executive

Cognizant Technology Solutions, CTS
01.2011 - 07.2015

Responsibilities:

  • Manage a state-of-the-art building encompassing 225,000 square feet, overseeing planning and execution of all housekeeping and administrative operations.
  • Ensure efficient facilities management for client-occupied spaces, including workplace facilities services, help desk, mail room, and reprography services.
  • Collaborate as a key member of the Space Management and Global Workplace & Facilities Management (GWFM) teams.
  • Drive 5S activities as a zonal member and actively contribute to Continuous Improvement Working Groups (CIWG) initiatives.
  • Implement robust systems and processes to optimize housekeeping services, front office services, pantry services, pest control services, and special events coordination.
  • Manage management reporting, documentation, contractor/vendor validation, and cafeteria management including equipment updates.
  • Oversee waste removal and confidential waste management, minimum re-order levels, and generate various reports on a daily, weekly, and monthly basis.
  • Provide consumption reports to reporting authorities, process vendor bills, and coordinate with finance for payments.
  • Coordinate workstation facilitation with HR and systems departments, ensuring timely setup as per requirements.
  • Act as the point of escalation for all facility management issues during shifts.
  • Supervise helpdesk operations, front office functions, housekeeping, and cafeteria services.
  • Ensure upkeep of indoor plants and take necessary action as required.
  • Manage conference room bookings, keys, business cards, and billing processes.
  • Implement cost-cutting procedures in procuring printing & stationary, medicines, drinking water, and housekeeping consumables.

Team Leader- Housekeeping

THE PARK Hyderabad
09.2009 - 01.2011

Responsibilities:

  • Lead housekeeping team, delegate tasks, and provide ongoing training.
  • Ensure impeccable cleanliness of guest rooms and public areas.
  • Coordinate with maintenance for room repairs and preventive maintenance.
  • Manage inventory, including linen and guest room assets.
  • Address guest requests and complaints promptly.
  • Maintain records, conduct inspections, and oversee cost control measures.

Housekeeping supervisor

The Golkonda Hotel
08.2009 - 08.2010
  • Taking briefing & de-briefing of the team of room attendants and allocating them in respective areas
  • Responsible for the floors, rooms - checking & clearing it on the system as per set standard
  • Inspecting occupied rooms and special attention of VVIP guests and regular guest
  • Responsible for super cleaning of room on daily basis
  • Ensuring lost and found articles are immediately handed over to desk attendant
  • Responsible for conducting linen inventory of guest room as well as f & b and compiling on monthly basis
  • Responsible for assets inventory of guest room in designated floor
  • Providing hands on training for the team members on a continuous basis as per SOP
  • Updating guest request, preferences and complaints to ensure that it will feature in the remark column of guest history
  • Maintaining all registers when handling control desk
  • Ensuring that all assistant should log down their daily activities with regards to guest request on the floor register
  • Preparing store requisition on weekly basis and informing DEHK regarding non available items for raising purchase indent
  • Ensuring cost control is effectively used by keeping track on supplies and recycling of possible items
  • Follow up with maintenance for major complaints in guest rooms as well as public areas
  • Responsible for preventive maintenance of rooms and preparing snag list
  • Follow up with outside contractors for assigned work and supplies
  • Preparing work order for contractors and suppliers
  • Preparing work schedule for public area and pest control
  • Perform other tasks given by Assistant housekeeper eg:- supervising façade cleaning, public area etc
  • Follow up of flower requirement for guest rooms, public areas and F & B outlets
  • Ensuring pest controlling of areas are done and thorough spray done on weekly basis.

Housekeeping Supervisor

ADP PVT LTD
08.2007 - 08.2008

Key Responsibilities:

Education

Bachelor of Arts - Education Administration, India

B.R AMBEDKAR OPEN UNIVERSITY
Hyderabad, India
04.2001 - 04.2013

Ph.D. - Hotel Management, India

Lakhotia Institue of Hotel Management
Hyderabad, India
04.2001 - 04.2007

Diploma - Hotel Management, India

SETWIN (A Govt of Andhra Pradesh)
Hyderabad, India
04.2001 -

Secondary education -

Hyderabad Sainik School
Hyderabad, India
04.2002

Skills

Emergency Preparedness

Excellent Communication

Environmental Monitoring

Incident Investigation

Workplace Safety

OSHA Compliance

Risk Management

Maintenance Management

Office Supervision

Schedule Management

Documentation and control

Customer Service Management

Policy Development

Vendor Negotiations

Performance Evaluations

Event Planning

Workflow Planning

Office Administration

Technical Support

Office Management

Administrative Support

Team Collaboration

Vendor Relationship Management

Supply Management

Budget Planning

Administrative Management

Regulatory Compliance

Facility Maintenance

Organizational Skills

Accomplishments

  • Awarded as the Pride Execution Excellence for the best performance in the team Q3 2018
  • Awarded as the Pride Execution Excellence for the best performance in the team Q2 2019
  • Received many applauds and appreciations from Management team for the Project work on new floor completion from a bare shell.
  • Won medal in internal CPL event games conducted.
  • Achieved the best employee award in year 2014
  • As a part of 5S certification for CTS we had got 1st prize in team as a Zone leader.
  • CIWG from JLL had won 2nd Prize.
  • Got applauded for the best cost saving team member from the client of cognizant.

Personal Information

  • Father's Name: Mr. SATHYANARYANA GOUD
  • Date of Birth: 05/09/87
  • Gender: Male

Industrial Exposure

20, Katriya Hotel and Towers, Hyderabad

Timeline

Senior Manager Coporate Services

Cigniti Technologies Ltd.
08.2015 - Current

Sr. Facility Executive

Cognizant Technology Solutions, CTS
01.2011 - 07.2015

Team Leader- Housekeeping

THE PARK Hyderabad
09.2009 - 01.2011

Housekeeping supervisor

The Golkonda Hotel
08.2009 - 08.2010

Housekeeping Supervisor

ADP PVT LTD
08.2007 - 08.2008

Bachelor of Arts - Education Administration, India

B.R AMBEDKAR OPEN UNIVERSITY
04.2001 - 04.2013

Ph.D. - Hotel Management, India

Lakhotia Institue of Hotel Management
04.2001 - 04.2007

Diploma - Hotel Management, India

SETWIN (A Govt of Andhra Pradesh)
04.2001 -

Secondary education -

Hyderabad Sainik School
Prashanth Goud UdthalaAdministrative Manager- Corporate Service