Proficient in Salesforce CRM platform, including Sales Cloud, Service Cloud.
4 years of experience as a Salesforce Tester and specializing in functional and regression testing, system integration testing, user acceptance testing, and end-to-end testing.
Strong testing skills in Salesforce Standard objects, custom objects, custom fields, page layouts, custom tabs, Reports and various other components as per application requirements and SOQL queries.
Have Extensive Experience in writing Test Scenarios, Test Plans, Test Cases and analyzing Test Results.
Have knowledge in implementing various advanced fields like Pick Lists, Custom formula fields, Many to Many relationships, Lookups, Master-Details, Field Dependencies and Approval process for automated alerts, field updates and Email Generation per application requirements.
Strong understanding of agile software development methodologies and experience working in agile teams.
Skilled in test planning, test case design, test execution, defect tracking, and test reporting using industry-standard testing tools.
String Experience in Defect QA Life Cycle.
Hands-on experience with automation tool Selenium and proven ability to optimize processes has contributed to significant quality enhancements in past projects.
Exceptional communication skills, both verbal and written, facilitating effective collaboration with cross-functional teams and stakeholders.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Consultant
Deloitte
06.2022 - Current
Validated Data Security and Sharing Rules in Salesforce.Test Users, Profiles, Role Hierarchies and Permission Sets as per User Profile.
Collaborated with development and business teams to define test requirements, create test plans, and design test cases.
Executed functional, regression, integration, and end-to-end testing on Salesforce applications to ensure system reliability, data integrity, and adherence to business requirements.
Introduced and implemented test automation tools (Selenium with Java) to automate repetitive test cases, resulting in increased testing efficiency and improved software quality.
Identified, documented, and tracked defects using bug tracking systems (e.g., Jira) and followed up on defect resolution with development teams.
Participated in QA Estimation and Capacities.
Actively participated in agile ceremonies, including sprint planning, daily stand-ups, and retrospectives, to provide input on testing strategies and ensure timely delivery of high-quality software.
Collaborated with business users to conduct user acceptance testing (UAT) and facilitated UAT sessions to gather feedback and ensure system readiness for production deployment.
Prepared test reports summarizing test execution results, defect metrics, and overall system quality for stakeholders and project managers.
Contributed to continuous improvement efforts by suggesting enhancements to testing processes, tools, and frameworks.
Actively led the QA Team and provided weekly project updates to managers through PowerPoint presentation.
IT Business Analyst
ICIC BANK
10.2021 - 05.2022
Gathered business requirements from stakeholders, conducted interviews, and facilitated workshops to understand business processes and objectives.
Translated business requirements into detailed technical specifications, ensuring alignment with Salesforce best practices.
Maintained and setup user licenses roles, profiles, permission sets, OWD settings, sharing rules and public groups
Managed custom objects, fields, formula fields and validations
Configured page layouts, record types, and email alerts to support key business metrics
Communicated with stake holders across all levels in organization
Created salesforce reports and dashboards to maintain data integrity
Analyst
LBIT LABS PRIVATE LIMITED
09.2020 - 10.2021
Tested Sandbox environment customized the Salesforce application as per the requirements.
Involved in Preparation of Test Cases, Test Scenarios and Test Data.
Designed test data using MS Excel sheet for testing the application with positive and negative inputs. Conducted configuration, System and Integration Testing and User Acceptance Testing.
Performed regression testing to ensure that previously identified defects were fixed
Participated in daily stand-up meetings and provided testing status updates
Experienced in working Agile environment.
Involved in all phases of SDLC. Used Qc for traking, analyzing and documenting.
Worked collaboratively with development team and business groups to complete comprehensive testing on major new releases
Education
Bachelor of Technology - Computer Science And Engineering
JNTUH College of Engineering Manthani
Karimnagar, India
06.2019
Skills
Salesforce CRM Platform (Sales Cloud, Service Cloud)
Functional Testing
Regression Testing
Mobile Testing
Test Planning and Execution
Test Automation (Selenium)
Java
Bug tracking
Defect Tracking and Management (Jira)
Agile Methodologies (Scrum)
Test Reporting and Documentation
Business Analysis
Test Reporting and Documentation
BRD Documentation
Certification
Salesforce Administrator
Timeline
Consultant
Deloitte
06.2022 - Current
IT Business Analyst
ICIC BANK
10.2021 - 05.2022
Analyst
LBIT LABS PRIVATE LIMITED
09.2020 - 10.2021
Bachelor of Technology - Computer Science And Engineering
JNTUH College of Engineering Manthani
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