Summary
Overview
Work History
Education
Skills
Areas Of Professional Strength
Personal Information
Certification
Timeline
Generic

Prakash Kambli

Senior System Admin
Bengaluru

Summary

Experienced IT professional with 12 years of expertise in managing enterprise infrastructure, cloud platforms, and system administration. Skilled in delivering scalable solutions, enhancing performance, and leading end-to-end IT operations.

Overview

13
13
years of professional experience
3
3
years of post-secondary education
1
1
Certification
3
3
Languages

Work History

Senior System Administrator

Value-point Systems
Bangalore
05.2022 - Current
  • Improved end-user satisfaction by providing responsive technical support and addressing concerns efficiently.
  • Facilitated smooth transitions during mergers or acquisitions through effective integration of disparate IT environments.
  • Deployed cloud-based solutions to increase flexibility, scalability, and resiliency within the organization's technology infrastructure.
  • Managed onboarding and offboarding of employees.
  • Provisioned new software and hardware for use, following established security policies.

Technical Support Engineer

Hi-tech informatics
Bangalore
09.2021 - 04.2022
  • Provided technical support to end users across hardware, software, and network issues, ensuring minimal downtime and high user satisfaction.
  • Installed, configured, and maintained desktop/laptop systems, printers, and peripherals in enterprise environments.
  • Resolved Level 1 and Level 2 support tickets using ITSM tools within defined SLAs.
  • Diagnosed and troubleshot operating system issues and application errors remotely and onsite.
  • Conducted onboarding/offboarding tasks including system setup, user account creation, and access rights management
  • Delivered remote support using tools such as Team Viewer, Any Desk, and RDP, reducing response time for remote users.

Freelancer Technical Support

Bank of Baroda
Bangalore
01.2017 - 04.2021

Customer Support Engineer

Collabera Technologies
Bangalore
08.2015 - 12.2016

Technical Support Engineer

Hi-tech informatics
Bangalore
11.2014 - 04.2015

Customer Support Engineer

Zenith Computers
Bangalore
11.2012 - 11.2014

Education

S.S.L.C -

Karnataka Secondary Education Examination Board
Bangalore

P.U.C -

P.U-Education Board
Bangalore

B.C.A - Computer And Information Systems

Mysore University
Bangalore
12.2015 - 06.2018

Skills

Data backup and recovery

Incident management

System troubleshooting

IT security protocols

Server management

Remote support tools

Backup and recovery

System administration

Ticketing systems

Operating systems

Network security

IT infrastructure

Active Directory management

System updates

Areas Of Professional Strength

  • Ability to perform under high pressure & against targets.
  • Hardworking & dedicated to the company objectives.
  • Practical & systematic approach.
  • Comfortable working at client places.

Personal Information

  • Date of Birth: 09/19/87
  • Gender: Male
  • Marital Status: Married

Certification

Azure Administrator Associate

Timeline

Azure Administrator Associate

07-2024

Senior System Administrator

Value-point Systems
05.2022 - Current

Technical Support Engineer

Hi-tech informatics
09.2021 - 04.2022

Freelancer Technical Support

Bank of Baroda
01.2017 - 04.2021

B.C.A - Computer And Information Systems

Mysore University
12.2015 - 06.2018

Customer Support Engineer

Collabera Technologies
08.2015 - 12.2016

Technical Support Engineer

Hi-tech informatics
11.2014 - 04.2015

Customer Support Engineer

Zenith Computers
11.2012 - 11.2014

S.S.L.C -

Karnataka Secondary Education Examination Board

P.U.C -

P.U-Education Board

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Prakash KambliSenior System Admin