Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Prabhu Krupakar Mogili

Hyderabad

Summary

Dynamic Process Developer with a proven track record at Genpact Hafeezpet, recognized for achieving gold certification by enhancing team accuracy and efficiency. Skilled in user acceptance testing and best practices, I excel in optimizing workflows and driving operational improvements, demonstrating strong leadership and analytical abilities.

Overview

10
10
years of professional experience

Work History

Process Developer

Genpact Hafeezpet
05.2019 - 08.2023
  • As an associate, I began working for Genpact, but within 18 months, I was promoted to developer and tasked with managing content.
  • Due to the absence of quality-checked reports for the new process underway, the client requested an internal auditor from their end. After applying, taking the test, and interviewing, I was selected as an auditor.
  • After working for Genpact for two years, I moved to the next role as a subject matter expert to gain more knowledge on leadership.
  • The clients approved my insights on how to reduce time in the process, leading to lean certification.
  • The client and Genpact awarded me gold certification for consistently maintaining my team's accuracy and average handling time for 9 months.

Process Associate

Deloitte
02.2017 - 11.2017
  • Generated reports detailing findings and recommendations.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Devised and implemented processes and procedures to streamline operations.

Process Associate

Deloitte
02.2016 - 05.2016
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Generated reports detailing findings and recommendations.

Site Engineer

A to Z Enterprises
11.2013 - 11.2015
  • Performed routine training and attended special events to enhance job knowledge and skills.
  • Created work schedules and adjusted as needed to meet project deadlines and keep shifts properly staffed.
  • Tested soils and materials to determine foundation strength.
  • Acted as contact for client's communication with field personnel.

Education

Bachelor of Engineering Technology - Civil Engineering

CMR College of Engineering And Technology
Hyderabad, India
09-2013

Skills

  • Best practices

  • Scope development

  • Lean six sigma

  • Microsoft Excel

  • Process auditing

  • Teamwork and collaboration

  • Process development

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved process issue which led to reduce time and Average Handling Time.
  • Achieved Certification by completing Insights with accuracy and efficiency.

Languages

English
Bilingual or Proficient (C2)
Telugu
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)

Timeline

Process Developer

Genpact Hafeezpet
05.2019 - 08.2023

Process Associate

Deloitte
02.2017 - 11.2017

Process Associate

Deloitte
02.2016 - 05.2016

Site Engineer

A to Z Enterprises
11.2013 - 11.2015

Bachelor of Engineering Technology - Civil Engineering

CMR College of Engineering And Technology

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Prabhu Krupakar Mogili