POOJA YATHARLA

SAP ECC to S/4 HANA transition Project (WHT & DRC in scope)

• Supported SAP WHT configuration, postings, and validation across multiple APAC countries including Vietnam (VN), Brunei (BN), Indonesia (ID), Thailand (TH), Myanmar (MM), South Korea (KR), Timor Leste (TP), Philippines (PH), and Papua New Guinea (PNG).
• Hands-on experience supporting SAP Document and Reporting Compliance (DRC) for the APAC region, enabling statutory tax and regulatory reporting in line with local compliance requirements.
• Supported end-to-end SAP DRC setup, including SAP Notes (SNOTE) assessment, configuration, and validation of statutory tax reports such as Indonesia VAT reports and WHT (BPPU, BPNR), India Form 26Q and 27Q, Philippines VAT and WHT reports, Thailand WHT reports (PND3, PND53), Japan VAT return, and New Zealand GST report.

Support Project Consulting – Pharmaceutical Industry (SAP with ONESOURCE)

• Review and identification of discrepancies and pain points within the client’s L3 activities, and documentation of L4, L5, and L6 process maps to address gaps.
• Presentation and discussion of Accenture’s leading practice approach to deliver services within the defined scope, aligned with industry standards.
• Defined and established KPIs, policy recommendations, and SLAs to evaluate process performance effectively.
• Documented Standard Operating Procedures (SOPs) for Direct and Indirect Tax processes, ensuring clarity for client users.

Telecommunications Industry – SAP S/4HANA & Vertex Integration

• Hands-on experience in implementing SAP S/4HANA–Vertex O Series integration for a global telecommunications client, covering native SAP configuration, tax automation, functional design support, validation of business scenarios, testing, and coordination with clients and business users.
• Developed test scripts and test plans for Functional User Testing (FUT) and Integration Testing.
• Delivered client training for trainers, business users, and other client stakeholders.

Industry-Based Tax Technology Support Experience (AMS Projects)

• Supported SAP tax technology and compliance initiatives across multiple industries including Telecommunications, Pharmaceuticals, Financial Services, Petroleum Refining, and Digital Application Startups.
• Provided functional and operational support for global clients by working closely with consulting teams and client users.
• Created SOPs and training materials required for business requirements for internal and external stakeholders.
• Configured SAP systems integrated with Tax bolt-on tools like ONESOURCE and Vertex for efficient tax reporting and compliance.
• Led the AMS production support team to minimize transition timelines, risks, and costs.

• Worked as a Trainee Tech Support Associate for Diebold Nixdorf, North America.
• Part of the business transition for CRC (Customer Response Center), including auto-dispatch and email processes.
• Ticket generation during ATM crisis via email or phone routed to North America.

MBA