Dennis Livingston A
Junior Associate
Bengaluru
Summary
A highly creative Junior Level Associate with great attention to detail, seeking the role of PATIENT EXPERIENCE MANAGEMENT helps to satisfy a full range of patient needs. Communicate with care providers to brief them on a Patient's Concerns, hesitations or treatment needs.
Focused on delivering high-quality work that increases user engagement and enhances a company's online presence
Overview
5
5
years of professional experience
4
4
Languages
Work History
Junior Associate
Manipal Hospital - Sarjapur Road
08.2023 - 08.2024
- consistently provide patient flow updates to Leadership
- Coordinating unit activities, managing patient information, and facilitating communication between healthcare providers, patients, and families
- Patient Experience Management Billing - OPD, LAB, Radiology
- assist patients regarding billing issues as needed
- Flexibility and adaptability to change with ability to function in a highly independent manner
- recorded and filed patient data medical records
Junior Graphic Designer
MAAC - HSR Layout
03.2022 - 04.2023
- Meet with clients to discuss their ideas and requirements for upcoming design projects.
- Collaborate with other graphic designers to develop and produce projects like posters, logos and other types of marketing materials
- Used Adobe Photo shop to adjust the coloring, exposure and other settings for new designs and images
- Leverage rebranding expertise in enhancing client's corporate image to ensure profitability and business growth
- Produced both e-commerce and non-e-commerce creative website layouts
Data Analyst
Oar Ray Software Solutions Private Limited
01.2020 - 08.2022
- Involved taking ownership of transcribing, tagging and annotating data for training AI model
- Provided useful information for the machine learning team using internal tool
- Provided feedback for improvement to existing tooling that can increasing tagging throughput and quality
- Data Classification and Data Collection Named-entity recognition
- Annotation for Retail
Education
Bachelor of Science - Bachelor of Computer Applications
SVR PU & Degree
Bangalore 04.2001 -
No Degree - Higher Secondary School Certificate
Don Bosco Higher Secondary School
Polur 04.2001 -
No Degree - State Board School Examinations
St. Joseph Higher Secondary School
Chennai 04.2001 -
Skills
- Critical thinking and problem solving
- Ability to Multitask
- Organized Planner
- Adobe Photoshop
- Adobe Illustrator
- Effective Time Management
- Brand management
- Team Work
- Checking and Monitoring Vital signs
Accomplishments
- learnt OPD Operations in a Short time, dedicated, patient centric has good attitude in handling queries and empathetic
- from the department of patient experience management for exhibiting LEAD STAKEHOLDER competency constantly at work
MANYATA APPRECIATION CARD (MAC)
COMPETENCY AWARD
Timeline
Junior Associate
Manipal Hospital - Sarjapur Road
08.2023 - 08.2024
Junior Graphic Designer
MAAC - HSR Layout
03.2022 - 04.2023
Data Analyst
Oar Ray Software Solutions Private Limited
01.2020 - 08.2022
Bachelor of Science - Bachelor of Computer Applications
SVR PU & Degree
04.2001 -
No Degree - Higher Secondary School Certificate
Don Bosco Higher Secondary School
04.2001 -
No Degree - State Board School Examinations
St. Joseph Higher Secondary School
04.2001 -
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